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Topic: Error: (Read 4583 times)
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iyadb45
Guest
Error:
«
on:
September 07, 2013, 03:18:18 PM »
h
«
Last Edit: October 22, 2014, 08:20:09 PM by iyadb45
»
Logged
iroc9555
Guest
Re: Error: "The maximum storage size of your account has been reached"
«
Reply #1 on:
September 07, 2013, 04:04:18 PM »
Hi iyadb45.
I have a member in the Spanish sub forum with the same issue.
http://forum.avast.com/index.php?topic=133435.msg982647#msg982647
I believe you are the second person to report this. Still no solution. It would be interesting to see what
Filip Havlicek
has to say about it.
«
Last Edit: September 07, 2013, 05:14:20 PM by iroc9555
»
Logged
maschmitz
Guest
Re: Error: "The maximum storage size of your account has been reached"
«
Reply #2 on:
September 09, 2013, 09:11:05 PM »
Hi
I´ve received the same message today and I can´t record audio or retrieve call history anymore.
I sent a ticked to support but I haven´t receive any response until now.
If you has found the solution please forward me.
Thank you.
Logged
iroc9555
Guest
Re: Error: "The maximum storage size of your account has been reached"
«
Reply #3 on:
September 09, 2013, 11:02:27 PM »
Here:
http://forum.avast.com/index.php?topic=133435.msg986247#msg986247
Memo6404
says: " I installed Avast! Backup and now I can manage my storage in Google drive "
That should not be a solution but ... You can try it and see if it works for you too.
«
Last Edit: September 10, 2013, 03:19:39 AM by iroc9555
»
Logged
maschmitz
Guest
Re: Error: "The maximum storage size of your account has been reached"
«
Reply #4 on:
September 10, 2013, 12:57:42 PM »
Hello people.
I did two thinks:
1 - Clean the cache files;
2 - Made a backup using Avast backup.
I after that, I made a test and it works again.
BUT I´m angry with Avast support because they didn´t answer my question.
See You.
Logged
maschmitz
Guest
Re: Error: "The maximum storage size of your account has been reached"
«
Reply #5 on:
September 10, 2013, 02:32:56 PM »
There is the answere from support.
Hello,
avast! Mobile Backup is using Google Driver service to backup your data. It seems that you have used all data storage provided by Google Drive.
Best regards,
Jakub Vaňous
Technical support
Marco
Logged
iroc9555
Guest
Re: Error: "The maximum storage size of your account has been reached"
«
Reply #6 on:
September 10, 2013, 11:56:19 PM »
Thank you maschmitz for reporting your findings and what Avast! has replied.
So
Memo6404
in the Spanish forum was right. After all storage is used, Avast! Backup must be run to manage the rest of your files. So how big is the data storage provided by Google Drive ?
«
Last Edit: September 11, 2013, 12:01:50 AM by iroc9555
»
Logged
Racker_CRO
Guest
Re: Error: "The maximum storage size of your account has been reached"
«
Reply #7 on:
October 04, 2013, 03:29:09 PM »
I posted same problem and never got any feedback (
http://forum.avast.com/index.php?topic=134409.0
) . This message is NOT REGARDING Google drive. It's for using Avast Online storage. Because of that I started using Drive but I would like to know how to clear Online storage provided by Avast.
Here is message I receive:
Regards.
«
Last Edit: October 04, 2013, 08:53:41 PM by Racker_CRO
»
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