well I have had time to look and asses the workings of avast and have come to the conclusion that the program is ok if you know how to set up the darn thing most users of avast have been having problems so far and here is how I can help
1. avast av is a complex piece of software firstly after installation I had a problem myself well I did like all others ran a virus check = nothing there
2. checked my firewall was not effecting the run of the AV
3. have found out now that a lot of firewalls throw up a defensive shield known as hips
4 this inhibits avast from doing its job if you have hips built into your firewall disable it first this will resolve all the problems that are occurring found this out by trial and error virtually had to take avast apart before I found the problem
1 piece of information before going further check what you have done and then recheck please email me if this helps anyone out there
us guys are here to help and we luv doing it