Author Topic: Problems with virus, process javaw.exe masked, i dunno, please help  (Read 9508 times)

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jeager

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The problem I have is this.. A pop-up windows from avast from minute to minute comes and alert...

Infection Details
URL:   hxxp://217.170.38.123/admin/img/jt/ping.php?pcid=37D5EbEE
Process:   C:\Windows\System32\javaw.exe
Infection:   URL:Mal

this is the content of the message.. i tried to clean spywares with Super AntiSpyware and with MalwareBytes.. and nothing found.. and it's kinda tricky ;/

I am already sending the MalwareBytes anti-spyware and the OTL logs... i hope you guys can help me..
« Last Edit: August 07, 2012, 07:41:35 PM by jeager »

Offline DavidR

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #1 on: August 07, 2012, 12:27:47 PM »
There may be some delay due to differing time zones and availability of the volunteer malware removal specialists.

Please 'modify' your post change the URL from http to hXXp, to break the link and avoid accidental exposure to suspect sites, thanks.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

jeager

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #2 on: August 07, 2012, 07:42:34 PM »
Thanks for the reply... I've changed the URL to hxxp... hope they can help me, because things are pretty bad here...

Offline DavidR

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #3 on: August 07, 2012, 07:51:45 PM »
OK.

A malware removal specialist has been informed of your topic.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline essexboy

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #4 on: August 07, 2012, 07:57:36 PM »
Something new, let me know if this stops it 

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


    Quote
    :OTL
    [2012/08/06 02:28:36 | 000,769,570 | ---- | M] () -- C:\Users\Acer\AppData\Roaming\java_u.jar

    :Files
    ipconfig /flushdns /c

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

jeager

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #5 on: August 07, 2012, 08:17:54 PM »
The solution didn't work.. blue screen and then reboot...

I am attaching the OTL log that you asked to do after doing what you said..

Offline essexboy

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #6 on: August 07, 2012, 08:49:21 PM »
OK playing hard to get, but I have a bigger hammer

 

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks




  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.[/b]
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

jeager

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #7 on: August 07, 2012, 09:02:50 PM »
There is the log.. hope you can get it solved x:

Offline essexboy

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #8 on: August 07, 2012, 09:15:38 PM »
OK now lets retry but this time we will use Combofix to get it

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Open notepad and copy/paste the text in the quotebox below into it:
Quote
File::
C:\Users\Acer\AppData\Roaming\java_u.jar

Save this as CFScript.txt, in the same location as ComboFix.exe


Refering to the picture above, drag CFScript into ComboFix.exeWhen finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


jeager

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #9 on: August 07, 2012, 09:34:07 PM »
Here it is... Just did what you asked for, the log is attached.

By the way, thanks for the help you're giving me.

Offline essexboy

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #10 on: August 07, 2012, 09:35:47 PM »
Are you still getting the alerts ?

jeager

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #11 on: August 07, 2012, 09:39:12 PM »
Yes.. :// they are still poping.

Offline essexboy

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #12 on: August 07, 2012, 09:48:26 PM »
OK I am going to kill your Java so that I can empty the cache


Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


    Quote
    :OTL
    O4 - HKU\S-1-5-21-765352372-2578836812-3429675435-1000..\Run: [Oracle Java] C:\windows\SysWow64\javaw.exe (Oracle Corporation)
    [2012/07/14 23:31:05 | 000,227,760 | ---- | C] (Oracle Corporation) -- C:\windows\SysWow64\javaws.exe
    [2012/08/06 02:28:36 | 000,769,570 | ---- | M] () -- C:\Users\Acer\AppData\Roaming\java_u.jar
    [2012/07/14 23:30:43 | 000,174,064 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\javaw.exe
    [2012/07/14 23:30:43 | 000,174,064 | ---- | M] (Oracle Corporation) -- C:\windows\SysWow64\java.exe

    :Files
    ipconfig /flushdns /c
    C:\Program Files (x86)\Barnes & Noble\BNDesktopReader\HTML\js\services.js

    :Commands
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

jeager

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #13 on: August 07, 2012, 09:58:23 PM »
Guess you just saved the world.. no pop-up... the OTL made a log when the machine restarted.. i am sending it.

Offline essexboy

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Re: Problems with virus, process javaw.exe masked, i dunno, please help
« Reply #14 on: August 07, 2012, 10:07:54 PM »
That means though that you will have to re-install Java.  I had to break it so that I could remove the bad boy and empty the cache

If you could reinstall Java to ensure that I did get the right bit