Author Topic: Win32 Malware/Trojan-gen Pop Up (getting popular isnt it?)  (Read 3679 times)

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Offline sonik

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Win32 Malware/Trojan-gen Pop Up (getting popular isnt it?)
« on: August 11, 2012, 08:24:37 PM »
Hey Everyone,

I have been having a problem with this malware and it couldn't have come at a worse time (projects are due).
I see that it is a popular one, and a pretty bad one (it blocked me out of all apps). I've attached the OTL and aswMBR logs and included the code in this forum in the custom scans/fixes of OTL: /index.php?topic=102953.0

Just wondering if someone might be able to take a look at it.

Much thanks, Cheers!


Offline sonik

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Re: Win32 Malware/Trojan-gen Pop Up (getting popular isnt it?)
« Reply #1 on: August 11, 2012, 08:25:41 PM »
Attachments..

Offline DavidR

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Re: Win32 Malware/Trojan-gen Pop Up (getting popular isnt it?)
« Reply #2 on: August 11, 2012, 09:48:08 PM »
Can you also run MBAM and attach (or copy and paste) its log contents.

A malware removal specialist has been informed of your topic.
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Offline essexboy

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Re: Win32 Malware/Trojan-gen Pop Up (getting popular isnt it?)
« Reply #3 on: August 11, 2012, 10:07:27 PM »
Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


    Quote
    :OTL
    [2012/08/10 13:17:57 | 000,000,000 | ---D | M] (Mozilla Safe Browsing) -- C:\USERS\USER\APPDATA\LOCAL\{17E82BF0-E320-11E1-8270-B8AC6F996F26}
    O2 - BHO: (no name) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No CLSID value found.
    O4:64bit: - HKLM..\Run: [vdlger] rundll32.exe "C:\Users\User\AppData\Roaming\vdlger.dll",HrCreatePhonebookEntry File not found
    @Alternate Data Stream - 1216 bytes -> C:\ProgramData\Microsoft:a2J1D5ZqdX1EtQmmhVXx
    @Alternate Data Stream - 1212 bytes -> C:\Users\User\AppData\Local\pXzfDk8cwut:1UkX5ZYOFSa8aBMcT1eUbIL
    @Alternate Data Stream - 1160 bytes -> C:\ProgramData\Microsoft:2wFymPpGba3gFqSw7ro8kXH
    @Alternate Data Stream - 1099 bytes -> C:\ProgramData\Microsoft:lvf08RVAupUPcArwO
    @Alternate Data Stream - 1063 bytes -> C:\ProgramData\Microsoft:qcxijUxitrNhftTmhhW4waxiOAW
    @Alternate Data Stream - 1050 bytes -> C:\ProgramData\Microsoft:KpAU1AsuI2lwY49wpIdclnHGyJ
    @Alternate Data Stream - 1046 bytes -> C:\Program Files (x86)\Common Files\microsoft shared:UltNdGzqx8nZbMIQvoQUybo5un
    @Alternate Data Stream - 1043 bytes -> C:\Users\User\AppData\Local\tsuD9Q2HP4Bqp:zeFXnVjKDoIJNP1DhYxKi0ZBr
    @Alternate Data Stream - 1029 bytes -> C:\ProgramData\Microsoft:7hiWC7cGKO8Epf8VT3K507M
    @Alternate Data Stream - 1023 bytes -> C:\Users\User\AppData\Local\Temp:vzSaOr5Q7mIVq7nUejprL3mfwh

    :Reg
    [HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32]
    ""="%systemroot%\system32\wbem\wbemess.dll"
    [-HKCU\Software\Classes\clsid\{12d0253a-7c96-815c-11e0-3034bbd97cc0}]

    :Files
    ipconfig /flushdns /c
    C:\Windows\Installer\{e914ebda-0cd8-630c-88d1-f430ca584979}
    C:\Users\User\AppData\Local\{e914ebda-0cd8-630c-88d1-f430ca584979}

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks




  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.[/b]
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

FINALLY

run farbar service scanner



Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.

Offline sonik

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Re: Win32 Malware/Trojan-gen Pop Up (getting popular isnt it?)
« Reply #4 on: August 12, 2012, 09:30:18 AM »
Hello guys, thank you very much for the prompt reply.  :)

Everything seems to be working normally so far. That said, while ComboFix was doing its job, it told me that MSE was still monitoring my system and I could damage the machine if I continued. MSE (did and still) say it's not working and that the service is not working.

Also, can I turn avast! back on now, or wait?  :-\

I did what you have showed essexboy, thank you very much for helping me.

Attatched are the OTL, ComboFix and Farbar logs.

Offline essexboy

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Re: Win32 Malware/Trojan-gen Pop Up (getting popular isnt it?)
« Reply #5 on: August 12, 2012, 12:46:12 PM »
Right click the following link and select "Save Target As..." and save to the desktop
https://dl.dropbox.com/u/73555776/bits.reg
Right click the reg file and select merge
Accept the warnings
Reboot and see if MSE is now operative

Start Avast again, I would also uninstall MSE as two av's is not a good policy

Once done let me know how the computer is running 

Offline sonik

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Re: Win32 Malware/Trojan-gen Pop Up (getting popular isnt it?)
« Reply #6 on: August 12, 2012, 05:49:35 PM »
Hey essexboy,

Thanks again for your time. I right clicked and saved the registry file to my desktop, but it is listing as a text file and will not change.

I made sure to right click the file and then 'unblock' it (as it came from another computer).

I also tried opening regedit and importing it from there, yet it does not see the file on the desktop when I go to search for it. Any thoughts?

Offline essexboy

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Re: Win32 Malware/Trojan-gen Pop Up (getting popular isnt it?)
« Reply #7 on: August 12, 2012, 06:28:01 PM »
OK download this zip file https://dl.dropbox.com/u/73555776/bits.zip to your desktop
Extract the bits.reg
Double click and allow to merge in the registry

then reboot..

Any further problems ?

Offline sonik

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Re: Win32 Malware/Trojan-gen Pop Up (getting popular isnt it?)
« Reply #8 on: August 13, 2012, 03:56:31 AM »
Hey again,

So I downloaded the zip, and successfully extracted the .reg file, merged it, and rebooted.
I then turned avast! off temporarily to turn on MSE, yet MSE is still telling me:

'Couldn't start the Security Essentials Service, the specified system does not exist'

I've turned avast! back on and other than MSE not working, so far nothing has happened.
No pop ups, nothing malicious. Thank you again :)

Offline essexboy

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Re: Win32 Malware/Trojan-gen Pop Up (getting popular isnt it?)
« Reply #9 on: August 13, 2012, 03:08:13 PM »
OK the malware has broken MSE the only way to fix that would be to uninstall then reinstall

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Remove ComboFix

  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK



  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Go to control panel
  • Select folder options (Appearance > Folder options in category view)
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:
  • Go to this site  and click Do I have Java
  • It will check your current version and then offer to update to the latest version
SPRING CLEAN

To manually create a new Restore Point
 
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create
Now we can purge the infected ones
  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup and select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.  Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?

Keep safe  :wave: