Author Topic: avast causing win7 to crash  (Read 1726 times)

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tigerhawk53

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avast causing win7 to crash
« on: August 19, 2012, 09:33:37 PM »
hello, I am running a custom built pc with a windows 7 install. about two weeks ago during a virus scan avast made it to 27% and then my computer crashed, when it rebooted on its own it was just a blank screen, i had to do a restart by pushing the power button. I tried again and got the same results, so I tried a boot scan which crashed at 4%. After that I decided to monitor my cpu to make sure it wasnt overheating and it was well within the heat tolerance so that was not the problem. I have since uninstalled avast and installed avg and is able to scan my computer completely without a problem so i seriously doubt it is a virus or a hardware problem. has anyone else had this issue?

Offline Lisandro

  • Avast team
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Re: avast causing win7 to crash
« Reply #1 on: August 19, 2012, 10:01:30 PM »
Any other security program installed when avast crashed?
Which was your old antivirus (before avast)?
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