Please
Help us to Help you In order to help fully we need more information....
- What OS are you using? is it up to date?
- What avast! version and VPS file (virus database) number, e.g. 0436-4 (see about avast!)
- Where was it found example (C:\windows\system32\suspect-filename.xxx)?
If you have an NT based OS (NT, w2k, XP) you can run a boot scan in avast, however, this is not likely to achieve anything as avast hasn't detected these as a virus.
These are more likely to be spyware/adware, etc. so this link would be more useful
Advice & Tools for virus/trojan/malware Removal & PreventionA google search for msams.exe returns some hits and would point to using hijackthis as the tool of choice.
If you want to send them to avast, then if you can zip and password protect ('virus', will do) the suspect file and send it to virus @ avast.com (no spaces).
Give a brief outline of the problem, the fact that you believe it to be an undetected virus/trojan and include the password in the body of the email. Some info on the avast version and VPS number (see about avast {right click avast icon}) will also help.
You could also check the offending/suspect file at:
Jotti - Multi engine on-line virus scanner if any other scanners here detect them it is less likely to be a false positive.