Author Topic: Can't Turn Avast On  (Read 11263 times)

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Offline Ace3891

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Can't Turn Avast On
« on: August 29, 2012, 09:32:03 AM »
I just noticed that Avast been turned off. 

I opened Avast and it says "The avast! antivirus program has been stopped, or is in an inconsistent state.  Please restart the program to resume protecting your system."  right next to that message is "Start Program".  I clicked on the "Start Program" and nothing happened, I rebooted hoping maybe that will get it to start by itself and still nothing.  I tried updating thinking maybe I missed an update but when I tried updating it said "Failed to update, the avast! service is not running" 

Any ideas?  Thanks.

Offline Pondus

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Re: Can't Turn Avast On
« Reply #1 on: August 29, 2012, 09:34:02 AM »
did you try avast repair and reboot?

For a repair of avast.
Windows, Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.


Offline Ace3891

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Re: Can't Turn Avast On
« Reply #2 on: August 29, 2012, 09:41:07 AM »
I tried that just now, I got message saying there's an error reading the product's data.

Offline Pondus

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Re: Can't Turn Avast On
« Reply #3 on: August 29, 2012, 09:47:54 AM »
read it all...follow instructions and remove avast   http://www.avast.com/uninstall-utility
install again and reboot

did that do it ?

Offline Ace3891

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Re: Can't Turn Avast On
« Reply #4 on: August 29, 2012, 06:24:03 PM »
that did the trick, was able to uninstall and reinstall and seems to working
thanks.