Author Topic: Borderland and Soulstorm blocked (Read 6450 times)

Feldmarschall2810 · « **on:** August 29, 2012, 08:32:33 PM »

Hi everybody,

after upgrading Free avast to internet security two games are blocked (Soulstorm and Borderlands). It seems that it has something to do with Securom or another Copy protection.
I uninstalled already Borderlands with Revo uninstaller and cleaned also the registry. At the end of the reinstallation the setup stops with an error message that a Securom Safety feature cannot be proceeded (Free translation from german).
My System is:
Win7 on newest state (all updates done)
Avast internet Security (up to date)

Has anybody a solution for this problem?

B.t.w. No Copy software is installed or deamon tools or...

essexboy · « **Reply #1 on:** August 29, 2012, 08:57:02 PM »

Silly question .. Are you running the setup programme in a sandbox ?

Feldmarschall2810 · « **Reply #2 on:** August 29, 2012, 10:04:54 PM »

Silly situation I would say.

But to answer the question. No I don't run it in a sandbox.
The problem raised after upgrading avast. This is the only change which come into my mind.

DJBone · « **Reply #3 on:** August 29, 2012, 10:07:56 PM »

Maybe the Behaviour-Shield (Verhaltens-Schutz) blocks something. Do you have set it to ask?

DJBone

Feldmarschall2810 · « **Reply #4 on:** August 29, 2012, 10:14:05 PM »

I found and checked it. Nothing was done by me.

No event is shown.

DJBone · « **Reply #5 on:** August 29, 2012, 10:16:47 PM »

Do you have upgraded to AIS, maybe the firewall is blocking connections. Do you have set the firewall to ask or automatic?

DJBone

Feldmarschall2810 · « **Reply #6 on:** August 29, 2012, 10:21:23 PM »

AIS? Do you mean Avast Internet Security? If so, the answer is yes.

As I have it just some days I use the standard settings. I assume the firewall is automatic. Where to change?

Feldmarschall2810 · « **Reply #7 on:** August 29, 2012, 10:35:27 PM »

Found it!
Make some test with the new setting manual.
Come back for report.

DJBone · « **Reply #8 on:** August 29, 2012, 10:38:34 PM »

Quote from: Feldmarschall2810 on August 29, 2012, 10:35:27 PM

Found it!
Make some test with the new setting manual.
Come back for report.

OK, please report back.

DJBone

Feldmarschall2810 · « **Reply #9 on:** August 29, 2012, 10:56:18 PM »

Test with Borderlands instalation complete.
Same failure again without any message from firewall or from avast at all.

The failure message from "release control" is (sorry its in geman):
"Das Sicherheitsmodul konnte nicht ordnungsgemäß aktiviert werden.
Das Programm kann nicht ausgeführt werden (5002)."

It seems to be something extremly starnge

DJBone · « **Reply #10 on:** August 29, 2012, 11:06:37 PM »

You could try to disable the avast shields one by one to see which is blocking the installation. It's a little bit of work.

DJBone

essexboy · « **Reply #11 on:** August 29, 2012, 11:31:51 PM »

To me this sounds like autosandbox blocking some registry changes

DJBone · « **Reply #12 on:** August 29, 2012, 11:42:54 PM »

But autosandbox shows a message. Or am i wrong?

DJBone

essexboy · « **Reply #13 on:** August 30, 2012, 04:20:33 PM »

Depends on whether it is set to ask or not

Feldmarschall2810 · « **Reply #14 on:** August 30, 2012, 07:22:28 PM »

Autosandbox is set to "auto", but no message from Autosandbox.

I tried already to deactivate avast completly but no sucsess. The only thing I could do is to deinstall avast temporary to verify whether it is linked to the problem.