Hello again, This time it is the desk top. Last night, my husband and I were trying to go to a government site and all of a sudden the page closed and Avast said .....blocked. It appeared as if everything was ok for just a few seconds, then the same window popped up again, then the Live Security Platinum (LSP) popped up and won't go away. I can not access the add and remove programs the LSP says infected, then it disabled our Malwarebytes, I did run an Avast scan but the results were a lot of files could not be scanned. Of course this LSP keeps saying you are infected click here to clean up your computer. I tried to post last night to this forum and LSP blocked my posting to Avast saying it was a infected site in itself. Of course it doesn't want to let me remove it. I realize I will have to upload whatever to flash drive and go from there. Thank goodness we also have a laptop. For now the desktop is just turned off. Thanks in advance!