Author Topic: cant connect to avast! account  (Read 3190 times)

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Offline juuki

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cant connect to avast! account
« on: September 05, 2012, 03:11:02 PM »
i have just update avast and avast anti-theft to 2.0. version on sony ericsson xperia x10 mini pro, android version 2.1.1.A.0.6
so i restart mobile after update, go to avast-antitheft-set up basic settings-avast! account and enter my username, password and phone number (i registrated before on my.avast.com) and when i press CONNECT it shows me ni 1/10 sec "setting up phone google account registration..." and its it. i also try to register new account with new mail same problem again. so what to do?
Windows 7 Ultimate 32-bit • Avast Internet Security 2015 • MBAM (latest) • MCShield • Google Chrome

Offline reinhardholzner

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Re: cant connect to avast! account
« Reply #1 on: September 05, 2012, 03:14:44 PM »
there is an error box missing. Android 2.1 is not supported by Google Cloud Messaging and can therefore not be connected to the account. The error message will be fixed in next update.

Offline juuki

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Re: cant connect to avast! account
« Reply #2 on: September 05, 2012, 03:22:05 PM »
thanks for fast replay.
so after error message is fixed in next update will i be able to connect to avast! account even Android 2.1 is not supported by Google Cloud Messaging?
Windows 7 Ultimate 32-bit • Avast Internet Security 2015 • MBAM (latest) • MCShield • Google Chrome

Offline reinhardholzner

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Re: cant connect to avast! account
« Reply #3 on: September 05, 2012, 03:30:22 PM »
no but you will be informed that its not possible.

Offline tcntad

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Re: cant connect to avast! account
« Reply #4 on: September 05, 2012, 07:53:26 PM »
That message..I think i had the same on my S3 with 4.0.4 ICS but now I know why it doesnt work on my sisters Mini Pro hehe.