Hi Athene, welcome to the forums.
Unfortunately there are many in a hurry, asking for a reply in 8 hours may be considered fast in forums they have previously visited. Here 8 hours is a long time.
They received a reply in a little over 1 minute, a second in under 3 hours, yet they are too busy to acknowledge the replies or ask for further information or expand on the problem.
That is unfortunately their loss as there is a wealth of experience in these forums.