Author Topic: Error, Event ID 7011, when I connect external drive  (Read 3593 times)

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TitoHL

  • Guest
Error, Event ID 7011, when I connect external drive
« on: October 16, 2012, 10:37:40 PM »
Hi guys:
Whenever I connect my external hard disk drive to my computer, in event viewer is shown:
Quote
Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avast! Antivirus service.
The external drive takes longer than 30 seconds to be recognized. I use Windows XP SP3.
I can live with this error, but I would really like to know what causes it and if I can fix it.
Thanks.

CharleyO

  • Guest
Re: Error, Event ID 7011, when I connect external drive
« Reply #1 on: October 17, 2012, 04:09:04 AM »
***

Welcome to the forum, TitoHL !

I also use XP SP3 on my desktop with an externally connected hard drive but I have never experienced this problem.

Perhaps someone else will be able to help you soon.


***

TitoHL

  • Guest
Re: Error, Event ID 7011, when I connect external drive
« Reply #2 on: October 17, 2012, 02:57:13 PM »
Thank you very much for your warm welcome.

Is it possible that this error is due to the high obsolescence of my HW?

Pentium 4 @ 1.7GHz
AOpen AX4BS-V (4 x USB 1.1)
1.25 Gb PC-133
2 x Seagate ST340014A (40 GB, 7200 RPM, Ultra-ATA/100)
External HDD: Hitachi SimpleDrive mini 500GB USB 2.0