Dear Sir or Madam,
I'm appalled by Avast! deceiving information regarding internet security subscription renewal:
My subscription to Avast expires on November 13th, 2012 but due to reminders from Avast! that I will not lose a single day of subscription, as it it is renewed from the expiration date of previous subscription I have decided to prolong subscription 25 days prior to expiration on November 13th, 2012.
I have sent e-mail to sales and support address with attached jpeg where they can see date of previous subscription and the shortened new one to October 19th, 2013.
Has anyone had similar issue? What was the solution?
I have the subscription for 3 PCs - I've done the renewal on 1 and waiting if Avast will reply and sent me the new code file with the subscription that will last until Nov 13th, 2013.
If I remember correctly I had the same problem last year, but was smarter then, waited longer and lost just couple of days.
Very disappointing.
