I read all the suggested posts and the responses. The problem for me (and possibly many others) is that I'm almost more confused than I was originally. It would be wonderful to have a "cheat sheet" for those of us who are not programmers and/or tech problem solvers. I took my first programming courses in 1977 and through most of 2006, was a trainer who taught people to use Windows, designed and developed both classroom and elearning training, but since Windows decided that just using DOS commands to get something done... I don't even remember how to upload a "dump" or where to find relevant files (or find many files in Windows
. So far, I've lost about 7 hours of work time, with a semi-urgent project waiting for its next step while I try to figure out what's wrong with my computer and/or Windows 8 and why the heck my beloved Avast! protection is in the toilet and no longer is able to maintain the health of my computer.
It would be enormously helpful if somebody could explain the problem and a solution/options in plain English for the techies stuck in the obsolete world of Windows 7 and who have not--until now--had to deal with stuff like this. Somebody posted a message that the temporary fix works in Chrome. For somebody else, it works in Firefox. I have both on my computer, which confuses this old gal more than ever!
Sorry... the steam is pretty much coming out of my ears right now. I have a whole new website to finish designing for a client who's getting tired of my "computer problems" explanations. Help, please, even just a reference to where I can find an explanation that I and others can actually understand.
Thanks, geeks, from an ex-geek!
