Author Topic: url:mal  (Read 22469 times)

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Offline AmberLT

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Re: url:mal
« Reply #15 on: November 23, 2012, 12:16:36 PM »
hello again,

I would like to say a very big THANK YOU! My computer is working now without any "terrible pop up" already 5 hours, thanks:):)

Amber

Offline essexboy

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Re: url:mal
« Reply #16 on: November 23, 2012, 02:16:27 PM »
Grand ..  We will now need to run TDSSKiller one more time to ensure that it has left nothing behind

Once done could you attach the log

Offline AmberLT

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Re: url:mal
« Reply #17 on: November 26, 2012, 07:52:31 AM »
Hi,

TDSkiller is working now:) Logo here:)

Offline essexboy

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Re: url:mal
« Reply #18 on: November 26, 2012, 03:30:37 PM »
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.
   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:
  • Go to this site  and click Do I have Java
  • It will check your current version and then offer to update to the latest version
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave: