Author Topic: What is the procedure for transferring EasyPass from one computer to another?  (Read 8085 times)

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Offline kls490

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Good evening everyone,

     A friend of mine is getting me a refurbished Dell Optiplex 755 desktop computer running Win 7 Pro, 64-bit.  My present computer is a Dell running Win XP Pro, 32-bit.

Is there a specific procedure for transferring my Avast EasyPass from this Win XP 32-bit machine to the new Win 7 64-bit computer?  I didn't see anything in the FAQ section that seems to answer this question.

Thanks very much for your time and any info!
kls490

Offline DJBone

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Just install it and connect with your EasyPass Account.

DJBone
Main PC: Win 7 Professional SP1 64 Bit, Firefox ESR, IE11, AIS 17.7.2314, MBAM 3 (latest version)
Laptop: Win 10 Home Premium 64 Bit, Firefox ESR, IE11, AIS 17.8.2316Beta, MBAM 3 (latest version)
Avast Mobile Security (always latest Beta version)

Offline kls490

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I appreciate the info, DJBone!

     Sorry for the late reply.  Cox Communications email service has been down since Friday afternoon along the east coast here, so I don't receive any alerts when someone replies to any of my posts.

Best wishes for a nice holiday season!
« Last Edit: December 16, 2012, 08:33:44 PM by spc3rd »
kls490

Offline DJBone

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You're welcome! :)

Best wishes for a nice holiday season!
Same to you!

DJBone
Main PC: Win 7 Professional SP1 64 Bit, Firefox ESR, IE11, AIS 17.7.2314, MBAM 3 (latest version)
Laptop: Win 10 Home Premium 64 Bit, Firefox ESR, IE11, AIS 17.8.2316Beta, MBAM 3 (latest version)
Avast Mobile Security (always latest Beta version)

Offline kls490

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[UPDATE]:

     Unfortunately, I was unable to re-install EasyPass on this Win 7 computer.  For some reason, EasyPass will not sync, and doesn't seem to be able to connect to the servers.  When I spoke with tech support, they said it would cost $99.99 for a tech to connect remotely to my machine to fix the problem.  Not going to happen, I replied.

It seems this is an ongoing problem when a user of any of Avast's PAID products needs tech support...they keep trying to charge you for any help.  I certainly will not be using EasyPass any longer.   :P
kls490

Offline DJBone

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Maybe it's blocked by your firewall?

DJBone
Main PC: Win 7 Professional SP1 64 Bit, Firefox ESR, IE11, AIS 17.7.2314, MBAM 3 (latest version)
Laptop: Win 10 Home Premium 64 Bit, Firefox ESR, IE11, AIS 17.8.2316Beta, MBAM 3 (latest version)
Avast Mobile Security (always latest Beta version)

Offline kls490

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I wish it WERE that simple, DJ.  I tried a few things, including disabling the firewall, but no luck.

Just have to chalk this one up as a lesson learned.

Best regards!
kls490

Offline DJBone

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Silly question: Do you have setup your account and your master password?

DJBone
Main PC: Win 7 Professional SP1 64 Bit, Firefox ESR, IE11, AIS 17.7.2314, MBAM 3 (latest version)
Laptop: Win 10 Home Premium 64 Bit, Firefox ESR, IE11, AIS 17.8.2316Beta, MBAM 3 (latest version)
Avast Mobile Security (always latest Beta version)

Offline kls490

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Hi again DJ[/color],

     Yes...everything is fine in that area.
kls490

Offline DJBone

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Hmh, i use it on 3 different PCs without problems. Sorry, at the moment i can't help you further. :(

DJBone
Main PC: Win 7 Professional SP1 64 Bit, Firefox ESR, IE11, AIS 17.7.2314, MBAM 3 (latest version)
Laptop: Win 10 Home Premium 64 Bit, Firefox ESR, IE11, AIS 17.8.2316Beta, MBAM 3 (latest version)
Avast Mobile Security (always latest Beta version)

Offline kls490

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No problem.  I appreciate your feedback regardless, DJ!

Have a nice holiday season!
kls490

Offline DJBone

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1. No problem.  I appreciate your feedback regardless, DJ!
2. Have a nice holiday season!
1. You're welcome! :)
2. Thanx! Same to you!

DJBone
Main PC: Win 7 Professional SP1 64 Bit, Firefox ESR, IE11, AIS 17.7.2314, MBAM 3 (latest version)
Laptop: Win 10 Home Premium 64 Bit, Firefox ESR, IE11, AIS 17.8.2316Beta, MBAM 3 (latest version)
Avast Mobile Security (always latest Beta version)

Offline RevRick

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Offline Eddy

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Please check the date of posts before posting a reply.
This thread has been dead for over 4(!) year.

Besides that, Easypass is history, it has been replaced by avast passwords over a year ago.