Author Topic: after Avast update windows xp not booting  (Read 1783 times)

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johnlegend

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after Avast update windows xp not booting
« on: December 15, 2012, 09:42:04 PM »
hi there , yesterday i updated the avast free version like any day , but after i restart my system (Windows XP PRO )
i only could login and then it shows the desktop but wenn i klick anything then the system freez  .

sry my english is not giid :)

i got Windows XP Pro SP3
dell dimensions 5150
pentium 4 CPU
radeon graphics
and a dell keyboard

so i test the hardware of my pc to get sure it is ok , after the test it say anything is ok , so wenn i reeboot my system the screen shows me a warning the keybord get a error , so i changed it and try rebooting again but the same problem like say bevor
(i get to desktop but when klick anything it freeze the system)
so i use my backup software (acronis True Image )
and anything was working fine again , but whe i update the avast software the problem came back !!!

so i want tell you this so you can fix it.

if you need more information about my hardware like keyboard model .
then send me an mail i will edit this topic.

Greetz John



Offline Asyn

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Re: after Avast update windows xp not booting
« Reply #1 on: December 15, 2012, 09:46:33 PM »
- Which version of avast! free..??
- Other security related software installed..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0