NAG NAG NAG

[weemantam]

Having decided that the free Avast (AVG etc) were all good and well, I was fed up having multiple free programs running to provide me with a bit of security. Finding Avast to be the most stable and least disruptive to me, I found a good deal (3PC 2yr £50ish) which expires in a couple of days having been running nicely for it's 2 year term.

Now, setting aside the fact that the price to renew for 1PC for 1YR is much more expensive now than it was for the aforementioned deal (Avast's pricing is their own concern), I have been relentlessly nagged by the software for the past month to renew.

I have a new package which I am set to install as soon as it arrives which has a deal comparable to that of Avasts a couple of years back. In the meantime I have had to be reminded constantly by the software that it is due to expire. Just incase I wasn't paying the last 30days on each of three PC's all with the same nag.

Now, I could understand if the package had expired and I was using limited functions but this is on my clock.

I am paying to be harrassed by software I actually paid good money for and I just wanted to say it's bang out of order.

Moan over.

[Lisandro]

Having decided that the free Avast (AVG etc) were all good and well, I was fed up having multiple free programs running to provide me with a bit of security.

Just do not run more than one antivirus at the same time... they will conflict.

[Vlk]

Hi weemantam,

Thanks for the note. I hear you. I actually also think that the renewal messaging is a bit over the top (= is too frequent, starts too early, and is too in your face).

We plan to do some changes in this respect in the near future.

Thanks, and Happy New Year
Vlk

[RejZoR]

Imo it should notify the user once (just 1 time) when 1 month left is reached. Then another one (again only 1 message) when 2 weeks left is reached. In the last week left, display expiration notice every day, one notification per day.

This way it will gradually become more aggressive in notifying the user but not too aggressive. I think it would be reasonable enough right?

[Gopher John]

Imo it should notify the user once (just 1 time) when 1 month left is reached. Then another one (again only 1 message) when 2 weeks left is reached. In the last week left, display expiration notice every day, one notification per day.

This way it will gradually become more aggressive in notifying the user but not too aggressive. I think it would be reasonable enough right?

Good suggestion.