Author Topic: Help! computer fading fast  (Read 4979 times)

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itsdadips09

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Help! computer fading fast
« on: December 28, 2012, 12:30:07 AM »
Hello everyone, I just recently, maybe the last month or two have been having major issues with my computer. Its old, like 7 years old, but up until last month never had any problems with t. It routinely runs at 98-100% cpu usage even with no programs or anything open. I googled each of the task pane processes running but none of them seem to be harmful (at least from what i can gather). I recently made the switch from AVG to Avast, figured i would try a new product, sure enough the first scan picked up 2 WIN32:mal-ware gen items on my d drive. It moved these to chest and its still running very high cpu usage.

Aside from the high usage, it take about 15 mins to boot up, audio (itunes) and video have slowed to an awful stutter/freezing kind of deal. The mouse just slowly lags and drags around the screen at times. I am open to trying anything. I just got fed up with it and finally got a new computer, but I still want to be able to access this one, as I have things on here I want to keep, mainly my music. I have an external drive but I'm afraid to plug it into my new one as I'm not sure if there's a virus here or not that could have embedded its self in it.

At this point I'm not sure if its a virus, root kit, corrupted registry, or who knows what so I'm open to try any scans and provide any logs, I must warn though if you desire scans/logs, you will need to be patient with me as I said before, this thing takes forever to do anything lol. Thanks in advance.

Offline Pondus

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Re: Help! computer fading fast
« Reply #1 on: December 28, 2012, 12:38:14 AM »
follow this guide and attach the logs......not copy and paste   http://forum.avast.com/index.php?topic=53253.0

AdwCleaner
Malwarebytes
OTL
aswMBR


when done the removal specialists will be notified. It may take housr before one arrive so be patient



Quote
I must warn though if you desire scans/logs, you will need to be patient with me as I said before, this thing takes forever to do anything lol. Thanks in advance.
did you uninstall old antivirus program(s) before installing new?

« Last Edit: December 28, 2012, 12:39:55 AM by Pondus »

itsdadips09

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Re: Help! computer fading fast
« Reply #2 on: December 28, 2012, 01:05:40 AM »
yes I did uninstall avg first before installing avast to avoid any interaction between the two. I am working on the scans, will post when i have all 4 ready, unless you want them as I go.

Offline Pondus

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Re: Help! computer fading fast
« Reply #3 on: December 28, 2012, 01:08:13 AM »
Quote
will post when i have all 4 ready, unless you want them as I go.
that is up to you....and i am not the one that will do the removal, if infected   ;)

Offline Simion

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Re: Help! computer fading fast
« Reply #4 on: December 28, 2012, 02:21:49 AM »
<snip>
yes I did uninstall avg first before installing avast to avoid any interaction between the two.
It couldn't hurt to run the AVG Removal Tool.  http://www.avg.com/us-en/utilities

itsdadips09

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Re: Help! computer fading fast
« Reply #5 on: December 28, 2012, 05:51:09 AM »
OK so I have finished the scans you asked me to do, and attached the logs. In the meantime I will go ahead and run that avg removal tool you linked and get that squared away.Thanks again for the help and I await further instructions.

itsdadips09

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Re: Help! computer fading fast
« Reply #6 on: December 28, 2012, 05:52:47 AM »
here's the last file, the aswMBR log.

Offline essexboy

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Re: Help! computer fading fast
« Reply #7 on: December 28, 2012, 11:12:02 AM »
I would like to get a second opinion on the MBR

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:OTL
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\xhunter1.sys -- (xhunter1)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\XDva288.sys -- (XDva288)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\XDva090.sys -- (XDva090)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\XDva045.sys -- (XDva045)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\XDva041.sys -- (XDva041)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\XDva039.sys -- (XDva039)
DRV - File not found [Kernel | Auto | Stopped] -- C:\Program Files\GameTap Web Player\bin\Release\X4HSX32.Sys -- (X4HSX32)
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found.
O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN

Download the latest version of TDSSKiller from here and save it to your Desktop.
 
 
  • Doubleclick on TDSSKiller.exe to run the application


  • Then click on Change parameters.
     

     
  • Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
     
  • Click the Start Scan button.
     
     
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
     

     
  • If malicious objects are found, they will show in the Scan results and offer three (3) options.
  • Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

  • Get the report by selecting Reports

 
  • Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
Please copy and paste its contents on your next reply.

itsdadips09

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Re: Help! computer fading fast
« Reply #8 on: December 29, 2012, 12:39:28 AM »
Thank you for you help thus far, I honestly appreciate you guys taking your time to help me with my issues. Here are the logs you asked for.  As far as the tdss (I attached a notepad version as it wouldnt let me paste, too many characters) scan goes, at the end the only options were:

skip
copy to quarentine
delete

per the note at the bottom i just left them as skip and hit continue, it never however prompted me to restart, just fyi.


Offline essexboy

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Re: Help! computer fading fast
« Reply #9 on: December 29, 2012, 11:28:15 AM »
So far it appears clean, the RAM is a bit low but that would not cause any real major problems

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks




  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.[/b]
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

itsdadips09

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Re: Help! computer fading fast
« Reply #10 on: December 29, 2012, 05:49:25 PM »
Hello again, I just finished running the combo fix scan and attached the log as requested. As far as how the computer is working now....still poor. Its still taking 5-10 mins to boot, still running at nearly 100%, it seems to stay around 75-90%ish for a while then spikes to 100 for long periods. I tried to watch a video on youtube, its still stuttering and lagging as bad as it ever was. Having  2 programs (chrome already running, opened itunes) running at the same virtually caused a lock up, I clicked on itunes to open it, when it finally come up i had forgot that had even opened it since it took so long.

Its weird because it seems to go back down to 0% usage after a while, if im just browsing the net, but trying to open or do anything(even just a second tab) just causes massive spikes in usage and they last forever. Essentially I can google things, but seemingly cant use any  sort of media at all.  which is a bummer really.