Can't get online with Avast?

[igor]

It's rather simple - just click on the blue avast! icon (marked with letter 'a') in the system tray (next to the clock).

[DavidR]

Click the avast icon - the window that pops-up shows all the Resident Scanners (on-access providers), select the Internet Mail on-access provider click the Customize... button and hey presto.

[trouble]

ok here we go again  I did what was suggested  when I got to customize clicked on it  got the message  access is denied

[Vlk]

what language version of avast are you using?

[trouble]

english   I have the free version of avast    Could that make a difference

[igor]

"Access denied"?    Strange, I'd say...
Does it happen only with Internet Mail provider, or also with all the other resident providers?

[trouble]

I know what my problem is now
For some reason I have 2 Internet mail
One says no task currently using this provider  Start is in bold and there is nothing on bottom about scanning

The other says provider is waiting for subsystem to start
Terminate is in bold  On bottom said task name resident protection and a run time.  This is the one where customize is in bold and when I click on it says access denied

I had this on another post and some suggested I go to control panel and to add and remove and repair.  I am a little afraid to do that  If I click on change is that when the repair comes up.  The only time I have ever used it is to remove

I can get into the customize on the other providers that are
running

[igor]

There are 2 Internert Mail providers in the list??

Yes, Repair is accessible from the Control Panel - Add/Remove Programs / avast! Antivirus / Change/Remove. A dialog, labeled "avast! Antivirus Setup", appears where you can choose an action - Change, Uninstall, Update, or Repair.

[rasta]

To all the mods: Bravo!!