Author Topic: Microsoft Security Essentials ?  (Read 42722 times)

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Offline essexboy

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Re: Microsoft Security Essentials ?
« Reply #45 on: January 11, 2013, 07:08:49 PM »
You need to run aswClear from safe mode to remove all traces of Avast prior to re-installation

Lets reinstall Avast

Download aswClear to your Desktop.
Download the correct version of Avast 
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
Disconnect from the net
Uninstall Avast via control panel

  • Boot to Safe Mode.
    • Restart the computer.
    • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
    • Use the arrow keys to select the Safe mode with Networking menu item
    • Press Enter.
  • Run aswClear
  • In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.

  • Press Uninstall
  • Once complete reboot your system to Normal Mode
  • Reinstall Avast
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Offline flyfsher

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Re: Microsoft Security Essentials ?
« Reply #46 on: January 11, 2013, 08:30:28 PM »
Successfully removed from safe mode and re installed,haven't tried a scan yet

Offline essexboy

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Re: Microsoft Security Essentials ?
« Reply #47 on: January 11, 2013, 08:41:53 PM »
OK the proof of the pudding etc.. try a scan please.  Quick scan initially

Offline flyfsher

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Re: Microsoft Security Essentials ?
« Reply #48 on: January 11, 2013, 08:56:51 PM »
 OK ! Immediate Crash

Offline essexboy

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Re: Microsoft Security Essentials ?
« Reply #49 on: January 11, 2013, 09:03:35 PM »
OK what we will do next is determine if there is a driver conflict


What we will do is run just windows files and services
Then add the other files/services one at a time to determine which is causing the problem

Step 1: Start the System Configuration Utility

1.Click Start, click Run, type msconfig, and then click OK.
2.The System Configuration Utility dialog box is displayed.

Step 2: Configure selective startup options

1.In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
2.Click to clear the Process SYSTEM.INI File check box.
3.Click to clear the Process WIN.INI File check box.
4.Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
5.Click the Services tab.
6.Click to select the Hide All Microsoft Services check box.
7.Click Disable All, and then click OK.
8.When you are prompted, click Restart to restart the computer.

Step 3: Log on to Windows

1.If you are prompted, log on to Windows.
2.When you receive the following message, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.

 You have used the System Configuration Utility to make changes to the way Windows starts.
The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts.


Now run a quick scan with Avast.. Does it crash

Offline flyfsher

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Re: Microsoft Security Essentials ?
« Reply #50 on: January 11, 2013, 09:15:48 PM »
Wish I had a printer,may not try this today

Offline essexboy

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Re: Microsoft Security Essentials ?
« Reply #51 on: January 11, 2013, 09:18:12 PM »
Not a problem .. At your own pace

Offline flyfsher

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Re: Microsoft Security Essentials ?
« Reply #52 on: January 15, 2013, 08:16:29 PM »
 I haven't tried this last fix yet,I do have another question can I send you a private message ? I tried and it didn't work

Offline flyfsher

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Re: Microsoft Security Essentials ?
« Reply #53 on: January 15, 2013, 09:39:43 PM »
Sent you a PM

Offline flyfsher

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Re: Microsoft Security Essentials ?
« Reply #54 on: January 16, 2013, 07:51:33 PM »
pm sent

Offline essexboy

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Re: Microsoft Security Essentials ?
« Reply #55 on: January 16, 2013, 08:39:05 PM »
Got it

Offline flyfsher

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Re: Microsoft Security Essentials ?
« Reply #56 on: January 19, 2013, 05:18:18 PM »
PM Sent