spigot

[jmartinez]

yesterday i downloaded a youtube video downloader program and also downloaded a spigot malware/virus. when i go to use my google chrome the spigot program takes me to yahoo. i am upset because avast program i paid for did not protect me.  i need suggestions.

[Asyn]

Please attach your logs. (AdwCleaner & MBAM..!!)
Instructions: http://forum.avast.com/index.php?topic=53253.0

[Pondus]

The youtube downloader may contain additional software..like toolbars   http://www.spigot.com/uninstall.html
if you say yes to install this you may get this annoyware...
They are not malicious so avast will not detect.......avast may detect it as PUP if turned on

AdwCleaner / malwarebytes usually remove this crap.....
if not, attach a OTL log from the same guide as Asyn gave you, and a malware specialist will help you remove it

[jmartinez]

i am going to try more malware removers.
thanks.

[jmartinez]

oh, and thanks for your immediate response

[Pondus]

i am going to try more malware removers.
thanks.

you dont have to...as i said above the removal specialist here will do it if you attach a OTL log....

[jeffce]

Monitoring... 

[jmartinez]

the adware cleaner worked!!!
i am going to attach the log generated, maybe it can help avast kill this phuker.
man, i am upset about this.  can blame anyone i just won't download any youtube converter programs.

[jmartinez]

just had to come back and say thank you again.
will avast clean registry?

[jeffce]

Hi,

It would be best if you followed these instructions so we can get a complete look...

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.

• Disable any script blocking protection
• Right-click and Run as Administrator dds to run the tool.
  
• When done, two DDS.txt's will open.
  
• Save both reports to your desktop.
  

---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt

Attach.txt
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Please download aswMBR to your desktop.

• Double click the aswMBR icon to run it.
• Click the Scan button to start scan.
  
• If you are asked to update the Avast Virus database please allow it to do so.
• When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.

Click the image to enlarge it
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[jmartinez]

attached are the logs requested

[jeffce]

ComboFix

Download Combofix from the link below, and save it to your desktop. 
Link

**Note:  It is important that it is saved directly to your desktop**
 If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.

--------------------------------------------------------------------

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

--------------------------------------------------------------------

Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.

When finished, it will produce a report for you. 

• Please post the C:\ComboFix.txt for further review.

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[jmartinez]

attached is the requested combo fix log.

[jeffce]

Java

Please go to Start > Control Panel > Programs and Features > uninstall all the Java Programs you see, now download the latest Java from the following link and install it:

http://java.com/en/download/index.jsp
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See this page for instructions on how to clear java's cache.

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)

• Under Temporary Internet Files, click the Delete Files button.
• There are three options in the window to clear the cache - Leave ALL 3 Checked
  Downloaded Applets
  Downloaded Applications
  Installed Applications and Applets

• Click OK on Delete Temporary Files Window

Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

• Click OK to leave the Java Control Panel.

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Please download Malwarebytes Anti-Malware to your desktop.

• Right-click and Run as Administrator mbam-setup.exe and follow the prompts to install the program.
  
• At the end, be sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan as shown below.
  
       
       
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. Please save it to a convenient location and post the results.

The log can also be found here:

Windows 2000 & Windows XP:
C:\Documents and Settings\<USERNAME>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Windows Vista & Win7:
C:\Users\<USERNAME>\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs
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ESET Online Scanner

Go here to run an online scannner from ESET. [COLOR="Blue"] Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator[/COLOR]

• Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
• Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
• Close the ESET online scan, and let me know how things are now.

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[jmartinez]

logs requested attached