Virus help

[garyundi]

Sorry to cover same old stuff but this is my first experience w/ a virus on my computer. I've tried doing some of the things on this BB but am not getting anywhere. Any help would be appreciated. I've done a Hijackthis log file.
I have Avast 4.5 and have run the virus cleaner. Don't know where to go from here.

Logfile of HijackThis v1.99.1
Scan saved at 12:10:30 PM, on 2/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TPWRTRAY.EXE
C:\Toshiba\IVP\ISM\pinger.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\system32\gah95on6.exe
C:\WINDOWS\system32\mobhela2.exe
C:\Program Files\CheckIt\86\CheckIt86.exe
C:\Program Files\TOSHIBA\NetDevSw\NetDevSW.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Alwil Software\Avast4\ashEnhcd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\DOCUME~1\GARYUN~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CheckIt 86 - {82DF1118-9B92-45d8-B78F-1737A69A06E1} - C:\Program Files\CheckIt\86\CheckIt86.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 01
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [Pinger] C:\Toshiba\IVP\ISM\pinger.exe
O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\system32\gah95on6.exe
O4 - HKLM\..\Run: [WebRebates0] C:\Program Files\Web_Rebates\WebRebates0.exe
O4 - HKLM\..\RunOnce: [djtopr1150.exe] "C:\DOCUME~1\GARYUN~1\LOCALS~1\Temp\djtopr1150.exe"
O4 - HKCU\..\Run: [dB33Rii4h] mobhela2.exe
O4 - Startup: SA.DAT
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: CheckIt 86.lnk = C:\Program Files\CheckIt\86\CheckIt86.exe
O4 - Global Startup: Network Device Switch.lnk = ?
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Add To CheckIt &86 Trust List - C:\PROGRA~1\CheckIt\86\AddToTrustList.js
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {2887F316-8C6C-47ae-A462-D2C9739D2C3D} - C:\PROGRA~1\CheckIt\86\CheckIt86.exe
O9 - Extra 'Tools' menuitem: CheckIt &86 - {2887F316-8C6C-47ae-A462-D2C9739D2C3D} - C:\PROGRA~1\CheckIt\86\CheckIt86.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: Yahoo! Bridge - http://download.games.yahoo.com/games/clients/y/bt1_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: YExplorer1_8US.CAB - http://photos.yahoo.com/ocx/us/yexplorer1_8us.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon/asp/cx_tgctlcm.jsp
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {3C648A72-C49A-48EF-9F90-68EF13293F97} (Cacher Class) - http://www2.xmlsweb.socalmls.com/XMLSearch/XMLCache.CAB
O16 - DPF: {54D40F87-E49F-11D6-AA30-00B0D0B022A7} (EBImages.UploadImg3) - http://www.golfclubexchange.com/Active/UploadImage.CAB
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2901cdb6bd246dc06f06/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094218564375
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/en/deleon/1.1.54-deleon/GoogleNav.cab
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.nielsennetpanel.com/netmeter4_5/nminstall_en_4.52.30.0_SILENT_2.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://autos.msn.com/components/ocx/autopricer/autopricer.cab
O16 - DPF: {EB6D7E70-AAA9-40D9-BA05-F214089F2275} - http://www.clickteam.com/vitalize3/vitalize.cab
O16 - DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} (iPIX Media Send Class) - http://216.249.24.149/code/iPIX-ImageWell-ipix.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

[Eddy]

So you created a log with HijackThis.
Why haven't you analyzed the log and fixed everything that is reported as bad?

Click on the link in my signature and visit the HJT section.

Your system is loaded with malware.

[garyundi]

Thanks for the reply,


I don't know what Malware looks like or how to analyze a log or fix everything but I will press on.

[DavidR]

There is plenty of information and tools on Eddy's site, take it a step at a time, print out the details if it makes it easier.

If you have a problem or more questions come back.

[xistenz]

Also run an up to date version of AdAware and/or Spybot Search and Destroy to remove the spyware nasties!