Author Topic: Green Dot virus For a Friend  (Read 27175 times)

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Offline essexboy

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Re: Green Dot virus For a Friend
« Reply #60 on: February 21, 2013, 11:24:35 PM »
OK another way is to go to control panel and click folder options you will find it there  ;D

Busymama62

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Re: Green Dot virus For a Friend
« Reply #61 on: February 22, 2013, 12:15:50 AM »
I asked and she does do online banking but I never found a download link for Trusteer Raport.  While we are there is Trusteer Raport good on any system?  We do online banking also.  Thanks!  Fixing to go ahead and ck the Windows Update link to see if her system is registered for automatic updates.  I think it probably is because of the time I did a shut down after finally getting the system going and it was doing several updates on shut down.  Thanks!

Offline essexboy

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Re: Green Dot virus For a Friend
« Reply #62 on: February 22, 2013, 10:36:58 AM »
For Trusteer fill in the details on this page http://www.trusteer.com/download-trusteer-rapport
Select your bank in the dropdown, if it is not there select other
Once done you will be given a download link

Busymama62

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Re: Green Dot virus For a Friend
« Reply #63 on: February 23, 2013, 07:45:11 PM »
Well, I used the link, filled out the info and when I clicked submit it said I was forbidden to see the web page.  What I am going to do for now, is get the computer back to my friend this afternoon so she can be testing it.  We need to find out program is wanting to use Java so she can decide if we need to reinstall Java or not.  I told her I will find out what to do about the adwcleaner0 that is still showing up on the desk top.  Thank you!

Offline essexboy

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Re: Green Dot virus For a Friend
« Reply #64 on: February 23, 2013, 08:34:54 PM »
You can delete adwcleaner0 from the desktop, I will check our trusteer again

Busymama62

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Re: Green Dot virus For a Friend
« Reply #65 on: March 02, 2013, 09:03:27 PM »
I spoke with my friend and she said the test drive has gone great.  She is very thankful and wanted to make sure that I thanked you.

Offline essexboy

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Re: Green Dot virus For a Friend
« Reply #66 on: March 02, 2013, 09:28:49 PM »
My pleasure and I am glad as is well  ;D