Author Topic: Have a description need verification if it's a virus or malware  (Read 3730 times)

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zeratrix

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Have a description need verification if it's a virus or malware
« on: February 23, 2013, 09:10:16 AM »
I just ran my Avast full scan and there's an issue, several folders popped up that are quote 'password protected' thing is I never password protect my folders so I have a bad feeling that a virus or malware is to blame. The only problem is I have no idea how to fix this or what kind of virus/malware would do something like that. It has me worried, my guess is it's a trojan downloader but I can't verify this because avast can't scan the folders.

Offline Asyn

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Re: Have a description need verification if it's a virus or malware
« Reply #1 on: February 23, 2013, 09:12:14 AM »
Usually password protected files are no problem.
Please post a screenshot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

zeratrix

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Re: Have a description need verification if it's a virus or malware
« Reply #2 on: February 23, 2013, 09:15:25 AM »
This is extremely embarrassing but I don't know how to provide a screenshot, instructions please. Like I said I never set passwords for my folders so seeing that a folder is password protected is not only unusual it's downright impossible without a virus.

Offline Asyn

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Re: Have a description need verification if it's a virus or malware
« Reply #3 on: February 23, 2013, 09:18:44 AM »
Could you post an example. (The path to a pw protected file.)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

zeratrix

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Re: Have a description need verification if it's a virus or malware
« Reply #4 on: February 23, 2013, 09:20:10 AM »
Not really I did the dumb thing and closed out the window as soon as I saw it, but the list of folders that avast said were password protected was alarming, so much so to the point where I came on here. As I stated three times now I never password protect my folders specifically. The only thing password protected is our router. However I do remember one thing, the password protected folders were in the system language section of my laptop.
« Last Edit: February 23, 2013, 09:22:15 AM by zeratrix »

Offline Asyn

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Re: Have a description need verification if it's a virus or malware
« Reply #5 on: February 23, 2013, 09:23:04 AM »
Sorry, but without any example or screenshot we can't help you.
Note: Some installers (e.g. Flash) password protect their files...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0


zeratrix

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Re: Have a description need verification if it's a virus or malware
« Reply #7 on: February 23, 2013, 09:42:07 AM »
I tried bringing up the log and hinting printscreen then pasting it to paint but it's like the keyboard doesn't work no matter how many times I hit it the printscreen won't go onto the paint program. How do I paste it then my laptop is unusual in that the buttons on the upper part serve two functions. The prntscrn key is the same button that the insert key is on so i'm pretty clueless as to what to do.

zeratrix

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Re: Have a description need verification if it's a virus or malware
« Reply #8 on: February 23, 2013, 09:46:24 AM »
Ok I used the snipping tool for this since the prtsc button wasn't working, mind you I could only do it partially because for some reason maximizing the log caused the snipping tool to be covered up and for me to not be able to capture a screenshot at all. This worries me.

Offline Asyn

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Re: Have a description need verification if it's a virus or malware
« Reply #9 on: February 23, 2013, 09:52:38 AM »
Looks like an Adobe update, nothing to worry about.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

zeratrix

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Re: Have a description need verification if it's a virus or malware
« Reply #10 on: February 23, 2013, 09:53:35 AM »
Thank you so it's adobe update huh? Then that explains it, sorry for me panicking it's just extremely unusual when avast can't scan a file....but why does adobe update go across so many different folders?

Offline Asyn

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Re: Have a description need verification if it's a virus or malware
« Reply #11 on: February 23, 2013, 09:57:08 AM »
1. Thank you so it's adobe update huh? Then that explains it, sorry for me panicking it's just extremely unusual when avast can't scan a file....
2. but why does adobe update go across so many different folders?

1. Don't worry. :)
2. I don't see many different folders, just many different files in one folder... ;)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

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Re: Have a description need verification if it's a virus or malware
« Reply #12 on: February 23, 2013, 10:12:12 AM »
I tried bringing up the log and hinting printscreen then pasting it to paint but it's like the keyboard doesn't work no matter how many times I hit it the printscreen won't go onto the paint program. How do I paste it then my laptop is unusual in that the buttons on the upper part serve two functions. The prntscrn key is the same button that the insert key is on so i'm pretty clueless as to what to do.
did you use Alt + PrintScreen  or shift + printscreen

anyway, you did it   ;)