Author Topic: avast for Mac v7.0  (Read 1891 times)

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Offline iBozz

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avast for Mac v7.0
« on: February 28, 2013, 01:15:14 AM »
I've just updated avast! free to v7.0 and I cannot boot past the blue screen at start-up and the only way to get past it is to power off via the power button, restart in Safe Boot and uninstall avast.

Is this a problem experienced by others or is it just me - and what advice can anyone give to resolve this and reinstall avast! correctly?

Thanks.

Edit:  I should have added that I am running a 27: quad-core i7 iMac under MacOSX.6.8, apologies.
« Last Edit: February 28, 2013, 01:58:01 AM by iBozz »

Offline tumic

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Re: avast for Mac v7.0
« Reply #1 on: February 28, 2013, 11:48:37 AM »
This is for sure not a standard avast! update scenario ;-) Please try installing the latest version from "scratch" using the installation dmg found here:
http://download.ff.avast.com/mac/avast_free_antivirus_mac_setup.dmg

If it does not solve the issue, than look into the system log (/var/log/system.log) for avast error messages and post them here. If you find a Kernel or an avast component crashreport on your system, then please attach it to the post.