PUP.bProtector Assistance Needed

[jessicalynne83]

I came across this forum while searching for some ways to get rid of this thing, and I actually also use Avast as my antivirus.

I noticed it on my computer a couple of weeks ago and kind of forgot and then this evening I noticed it again and decided to try to get rid of it. I followed a lot of step by step's on how to remove it manually, and while I've got a decent amount of computer skill, I couldn't quite locate everything that was suggested and didn't want to do more harm than good.

I was hoping someone could be of assistance in some way or another.

Informational stuff: I have an HP Pavilion g7 laptop running Windows 7, I first detected it with Super Anti Spyware, and I think Malware Bytes picked it up too, but I can't recall.

I can certainly provide any other information that may be needed.

[Pondus]

and I think Malware Bytes picked it up too, but I can't recall.

then update Malwarebytes.....do a quick scan....and click remove selected....post log here

what is the file name that is detected......and location,full file path   C:/ ? ? ? / ? ? ? / ? ?

[jessicalynne83]

I did just that, and it detected nothing. Perhaps because I deleted some of the files last night. I did run the Super Anti Spyware again and it still detected one file, there were five last night.

Here is that log:

Generated 03/28/2013 at 09:21 AM

Application Version : 5.6.1014

Core Rules Database Version : 10189
Trace Rules Database Version: 8001

Scan type       : Quick Scan
Total Scan Time : 00:01:20

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User

Memory items scanned      : 572
Memory threats detected   : 0
Registry items scanned    : 60846
Registry threats detected : 1
File items scanned        : 7457
File threats detected     : 425

PUP.bProtector
   (x64) HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{15D2D75C-9CB2-4efd-BAD7-B9B4CB4BC693}


I obviously did not include the tracking cookies. Last night I had deleted cookies on every browser I have, I also removed all add-ons and extensions.

[Pondus]

you may upload the file to www.virustotal.com and test with 40+ malware scanners
when you have the result post link to scan result here

anyway SAS call it PUP... PUP = not a virus/Possible Unwanted Program

like these
https://www.virustotal.com/nb/analisis//file/38af8aab17a553b4560e73cee76fc077739baf77dcc2a25e05528d55c1c9a587/analysis/
https://www.virustotal.com/en/file/f5607cbed88bc66d8b56cdcef09a276b0b4bf539c38a7cba4146f291e179dcd0/analysis/

possible some browser crap, you may run AdwCleaner to clear any crap files from your browser
you find it here  run it, click delete    http://forum.avast.com/index.php?topic=53253.0