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Author Topic: activation key  (Read 11362 times)

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benek

  • Guest
activation key
« on: September 18, 2003, 07:45:31 PM »
Been waiting for my activation key about a week now.???????
Re-registered - still no key.?????
any ideas.?
thanks . . . . frank ??? ::)
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techie101

  • Guest
Re:activation key
« Reply #1 on: September 18, 2003, 10:06:20 PM »
frank,

This is rather unusual.  Normally Avast is prompt to reply.  Have you tried to contact them via the support email?

If that fails, try sending a message to VLK who is our Senior Moderator on the board.  Clicking on "VLK" should bring up your email client and you can try to contact him.  He should be able to get in touch with the Avast team to get your registration key.

Sorry I can't give you one, but the one I have is assigned to my copy alone.

Good luck ;)
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benek

  • Guest
Re:activation key
« Reply #2 on: September 19, 2003, 01:54:03 AM »
thanks for the quick comeback.
yes I did send email to support - 3 times - no response at all
as a newbie, I'm afraid I don't know how to "click on VLK".
thanks again

frank
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Offline Vlk

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    • ALWIL Software
Re:activation key
« Reply #3 on: September 19, 2003, 12:44:40 PM »
Got it.
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If at first you don't succeed, then skydiving's not for you.

Skelator

  • Guest
Re:activation key
« Reply #4 on: September 21, 2003, 08:57:08 PM »
 I am having the same issue with getting the registration key via email and have sent an email today to the support team. I have to say the new update (4.1.268) is very nice! Already it has caught the latest worm out 16 times lol.

Skelator
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benek

  • Guest
Re:activation key
« Reply #5 on: September 22, 2003, 03:24:30 AM »
Good Luck ! I've been trying for over a week (6 requests) = all being ignored. Not worth the frustration. When it expires in Nov, will uninstall and get on with my life.

. . . . frank
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Waldo

  • Guest
Re:activation key
« Reply #6 on: September 25, 2003, 11:32:08 AM »
Quote from: benek on September 22, 2003, 03:24:30 AM
Good Luck ! I've been trying for over a week (6 requests) = all being ignored. Not worth the frustration. When it expires in Nov, will uninstall and get on with my life.

. . . . frank

Sad, to hear this Frank :( > don't worry i'm sure VLK will sort you out.

Waldo
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Offline Lisandro

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Re:activation key
« Reply #7 on: October 04, 2003, 05:39:49 AM »
Quote from: benek on September 22, 2003, 03:24:30 AM
Good Luck ! I've been trying for over a week (6 requests) = all being ignored. Not worth the frustration. When it expires in Nov, will uninstall and get on with my life.

. . . . frank

Are you email correct?
Normally Avast is prompt to reply...  ;)

By the way, are you using the Home or the Professional version...
I´m afraid that for Professional, Alwil does not send a second e-mail...  :'( Am I wrong Vlk?
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