Author Topic: Avast Firewall drivers could not be installed  (Read 16397 times)

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manliom

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Avast Firewall drivers could not be installed
« on: April 07, 2013, 01:10:18 AM »
The firewall does not work. I had been trying to reinstall the avast internet security 8 and firewall drivers could't be istalled. Please see my logs attached.

Offline Asyn

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Re: Avast Firewall drivers could not be installed
« Reply #1 on: April 07, 2013, 02:06:22 AM »
The firewall does not work. I had been trying to reinstall the avast internet security 8 and firewall drivers could't be istalled.

Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline essexboy

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Re: Avast Firewall drivers could not be installed
« Reply #2 on: April 07, 2013, 12:36:56 PM »
Now retry the firewall

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:OTL
[2013/02/24 18:29:05 | 000,000,000 | ---D | M] (Search-Results Toolbar) -- C:\Users\Manlio\AppData\Roaming\mozilla\Firefox\Profiles\a0fc6vjq.default\extensions\{377e5d4d-77e5-476a-8716-7e70a9272da0}
O20:64bit: - AppInit_DLLs: (C:\PROGRA~3\Wincert\WIN32C~1.DLL) - C:\ProgramData\Wincert\win32cert.dll ()
O20:64bit: - AppInit_DLLs: (C:\PROGRA~3\Wincert\WIN64C~1.DLL) - C:\ProgramData\Wincert\win64cert.dll ()
O20 - AppInit_DLLs: (C:\PROGRA~3\Wincert\WIN32C~1.DLL) - C:\ProgramData\Wincert\win32cert.dll ()

:Files
C:\ProgramData\Wincert

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

manliom

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Re: Avast Firewall drivers could not be installed
« Reply #3 on: April 07, 2013, 03:37:49 PM »
THANKS Essexboy

Please see OTL reports attached

Offline essexboy

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Re: Avast Firewall drivers could not be installed
« Reply #4 on: April 07, 2013, 03:52:03 PM »
Could you try the firewall now, a repair may be required

iroc9555

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Re: Avast Firewall drivers could not be installed
« Reply #5 on: April 07, 2013, 04:04:36 PM »
@ Asyn, essexboy.

manliom has repaired and clean installed Avast! a couple of time already. No dice.

http://forum.avast.com/index.php?topic=118973.msg916741#msg916741

I asked him to get help here thinking that his sys could have either some remnants of an older FW or AV, or malware, or even some corrupted Windows file.

Thanks.

Offline essexboy

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Re: Avast Firewall drivers could not be installed
« Reply #6 on: April 07, 2013, 04:07:35 PM »
True but I have just removed wincert which may have been blocking it.   

Offline Asyn

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Re: Avast Firewall drivers could not be installed
« Reply #7 on: April 07, 2013, 04:08:12 PM »
Thanks for the info Hernan.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

iroc9555

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Re: Avast Firewall drivers could not be installed
« Reply #8 on: April 07, 2013, 04:23:58 PM »
True but I have just removed wincert which may have been blocking it.   
Thanks for the info Hernan.

Yes essexboy, I saw it. No problem Asyn.

Now to wait for manliom to answer. Thank you guys :D

manliom

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Re: Avast Firewall drivers could not be installed
« Reply #9 on: April 07, 2013, 09:34:47 PM »
Thanks all, I'll just go to repair option and tell you what happend

manliom

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Re: Avast Firewall drivers could not be installed
« Reply #10 on: April 08, 2013, 02:41:12 PM »
Unsuccessful....  :(   Now the firewall appears installed but the module is not running and I can’t change the status…

Offline essexboy

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Re: Avast Firewall drivers could not be installed
« Reply #11 on: April 08, 2013, 03:08:14 PM »
Have you just repaired up until now or have you done a full re-install yet

Do you have a lot of aswtdi drivers in device manager

Go to Control Panel > Device Manager.
Under the View drop down select Show hidden devices
Open the Plug and Play section

Are there any yellow triangles there


manliom

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Re: Avast Firewall drivers could not be installed
« Reply #12 on: April 08, 2013, 03:27:35 PM »
I did both, first repair and then reinstall. In both cases: unsuccessfully. Sorry
« Last Edit: April 08, 2013, 03:35:26 PM by manliom »

Offline essexboy

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Re: Avast Firewall drivers could not be installed
« Reply #13 on: April 08, 2013, 03:35:12 PM »
Anything in the device manager ?

manliom

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Re: Avast Firewall drivers could not be installed
« Reply #14 on: April 08, 2013, 03:36:11 PM »
Please see the image