Author Topic: HELP. avast scan foun 2 trojans  (Read 15192 times)

0 Members and 1 Guest are viewing this topic.

elephant2013

  • Guest
HELP. avast scan foun 2 trojans
« on: April 07, 2013, 10:19:49 PM »
I cannot move them to my virus chest in avast. unfortunatly when i reinstalled avast antivirus they changed the layout and i cannot find where past scan logs are now to give specific trojan names.. without doing another scan. here are logs:

Mbam: 0 infections



id appreciate any help, thanks.

will post the extra otl log in next post

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: HELP. avast scan foun 2 trojans
« Reply #1 on: April 07, 2013, 10:23:51 PM »
Can you do another quick scan, as at the moment there is not a lot apparent

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:OTL
O2 - BHO: (no name) - {8c58b088-1159-4ad9-a411-c7d3ae7edb28} - No CLSID value found.
O2 - BHO: (no name) - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Bob Timms

  • Guest
Re: HELP. avast scan foun 2 trojans
« Reply #2 on: April 07, 2013, 10:26:36 PM »
NEW here
Avast has found Virus , why didn't Avast catch Virus before it got on my machine ???????

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: HELP. avast scan foun 2 trojans
« Reply #3 on: April 07, 2013, 10:28:22 PM »
Hi if you start your own topic I will have a look and see why http://forum.avast.com/index.php?topic=53253.0

elephant2013

  • Guest
Re: HELP. avast scan foun 2 trojans
« Reply #4 on: April 07, 2013, 11:08:50 PM »
ok, i ll have to run full scan because thats what foun both trojans.. ill post them when i know. ill o the otl fix when thats complete cos of reboot.


elephant2013

  • Guest
Re: HELP. avast scan foun 2 trojans
« Reply #5 on: April 07, 2013, 11:11:19 PM »
 Also shoul i 'fix MBR' on the awsMBR program, because i only ran the scan up till now?

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: HELP. avast scan foun 2 trojans
« Reply #6 on: April 07, 2013, 11:11:58 PM »
No do not press fixmbr

elephant2013

  • Guest
Re: HELP. avast scan foun 2 trojans
« Reply #7 on: April 08, 2013, 11:29:12 AM »
Avast foun these:

JS:NeutrinoEK-C[Trj]     File: C:\...\swrjckxi[1].htm        Says virus chest server not running when try to move.

Win32:Capshaw-S[Trj]  File : C:\...\Tracelog                   Says The process cannot access the file because it is being
                                                                                      use by another process


hmm just thought , the 1st one, the file looks a bit like something from a pop up  i got on a film streaming site, which avast blocke trojans from.

ok I'll otl fix now an reboot.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37554
  • Not a avast user
Re: HELP. avast scan foun 2 trojans
« Reply #8 on: April 08, 2013, 11:48:39 AM »
when you see the scan result.....put your mouse pointer on the vertical bar just in front of "severity" and dragg sidways.....then you will see the full file path
take a screen shot and attach it here...

elephant2013

  • Guest
Re: HELP. avast scan foun 2 trojans
« Reply #9 on: April 08, 2013, 06:37:20 PM »
Oh.. Or doh !  ::) .. silly me

and a pain in the bum.. avast doesnt store old scan logs anymore an have to do another one to get it!! :(. unless ... ahhaaa ! i can specify folder to scan may speed things up a  wee bit. can u help with that? ie. which one .. C:\ ?   I'll probably have finiishe the full scan by the time i get reply  ;D.

elephant2013

  • Guest
Re: HELP. avast scan foun 2 trojans
« Reply #10 on: April 09, 2013, 02:54:31 PM »
Ok, Ignore the above 2 trojans i gave because they were not there after reboot an OTL fix Essexboy gave above.

Avast full scan now shows : see attatchment below.

Avast crashed so i cant move file to chest.

ALso does AVAST AV have a 'SCAN LOG' SECTION, because its listed in their 'help' section, but i cant find it??.Pretty sure its not staring me in the face............OH yes i got it now, its annoying when they change layout, reminds me of supermarkets when u cant find anything when they do that!! :)

thank you
« Last Edit: April 09, 2013, 04:16:40 PM by elephant2013 »

elephant2013

  • Guest
Re: HELP. avast scan foun 2 trojans
« Reply #11 on: April 09, 2013, 03:11:32 PM »
every time i try an open files i get this pop up too, yet it attatchment files stilll open when I 'OK'  pop up:

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: HELP. avast scan foun 2 trojans
« Reply #12 on: April 09, 2013, 04:14:47 PM »
OK empty all your flash player cookies and settings cache.. Details here http://forums.adobe.com/message/4278569

Looks like FDM requires to be reinstalled

elephant2013

  • Guest
Re: HELP. avast scan foun 2 trojans
« Reply #13 on: April 09, 2013, 11:27:52 PM »
ok, cleared flash player cookies /settings cache.

About FdM, is that part of flash player, because filehippo has flash player as 1 beta update 'to do'.  If not where can i find FdM? [ignorance is bliss :) !]

machine running smoother alreay though after clearing all the crap off.

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: HELP. avast scan foun 2 trojans
« Reply #14 on: April 09, 2013, 11:36:59 PM »