Author Topic: Lost Phone  (Read 2938 times)

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lamhot

  • Guest
Lost Phone
« on: May 02, 2013, 07:02:50 PM »
Hello..
I am New Here..

I lost my phone 2 days ago, and i had Avast anti theft enabled..

Avast sent me massages to my email that my sim card changed..
bad news is avast sent me a new number of the thief, but thats not a new number, thats my Old number, so i cant contact or control my phone..

I got information about the New IMSI, Cell ID, and carrier from my avst account .., but thats useless, i dont know to use this information..

is it passible to find out the new phone number??
What should i do?

btw, sorry for my bad English..

philavast

  • Guest
Re: Lost Phone
« Reply #1 on: May 02, 2013, 11:49:06 PM »
Hi lamhot

within the mail you received there is a link "Show device in avast! Account portal" , so you can at least locate where your phone was when sim card changed, no ?

Did you set the option "Force Data Connection ON: Yes" ?
« Last Edit: May 03, 2013, 01:24:48 AM by philavast »

lamhot

  • Guest
Re: Lost Phone
« Reply #2 on: May 03, 2013, 05:58:44 AM »
Hi Philavast, Thank you for Reply

Yes, i can locate where my phone was when sim card changed, but it's to late, when i arrived in that location, i didn't hear my phone siren, and i didn't know the thief's Face, so i Cant accuse the person around there..

Yes, my Force Data Connection ON

for better information this is my account copy..

Trusted SIM card:   No
Locked:   Yes
Siren Active:   Yes
Forward Calls:   No
Forward SMS:   No
Automatically enable GPS:   No
Deny Program Manager Access:   No
Lock Phone Settings:   No
Prevent USB Debugging:   Yes
Force Data Connection ON:   Yes
Thorough Wipe:   No
Lock Phone:   Yes
Low Battery Notification:    No
Only Allow Friend Commands:   Yes
Cell ID:   7586703
Country Code:   ID
Location Area Code:   1115
Language:   English

Please some one help me =(

philavast

  • Guest
Re: Lost Phone
« Reply #3 on: May 03, 2013, 03:02:38 PM »
As Siren was active I guess the phone is now power off ! I hope for you a new ROM has not been flashed ...

Did you go to the police ? the IMSI should permit to identify the owner ...