Why not let us help you get things working?
If you have a firewall it is quite possible that it is blocking the updated Internet Mail provider and also the new web shield provider - ashMaiSv.exe and ashWebSv.exe must be allowed access to the internet.
- What OS are you using? is it up to date?
- What avast! version and VPS file (virus database) number, e.g. 0436-4 (see about avast!)
- What error messages are you getting they could help to pinpoint the problem.
I'm sorry but I'd like to change my anti virus for a while. But that does not work either ; "a setiface error has occured: 2 contact support to reinstall" that's the message.
- What where you doing when you got this error?
avast has an add remove programs entry to uninstall in common with windows programs.