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Author Topic: windows update 0x80070057  (Read 7363 times)

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17josep17

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windows update 0x80070057
« on: July 10, 2013, 10:58:51 AM »
Hi there I would like to get some help from you. I think I have a worm in my PC , you already helped me once. Can you instruct me to fix it?
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Offline DJBone

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Re: windows update 0x80070057
« Reply #1 on: July 10, 2013, 11:01:42 AM »
Please follow the instructions in this topic and attach the requested logs: http://forum.avast.com/index.php?topic=53253.0

DJBone
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17josep17

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Re: windows update 0x80070057
« Reply #2 on: July 10, 2013, 12:59:16 PM »
Can I follow with next step?
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Offline DJBone

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Re: windows update 0x80070057
« Reply #3 on: July 10, 2013, 01:07:44 PM »
Please attach all the requested logs in the next reply here again and don't post in your other topic anymore (http://forum.avast.com/index.php?topic=129637.msg962743#msg962743). It's confusing!

DJBone
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17josep17

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Re: windows update 0x80070057
« Reply #4 on: July 11, 2013, 05:48:42 PM »
Hi... I've been away for almost 1 day could you please check if I can fix my PC ... I had to run the AdwCleaner twice and the file became*("3)*
 :-[
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Offline essexboy

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Re: windows update 0x80070057
« Reply #5 on: July 11, 2013, 08:27:51 PM »
Is that the error you get when you try to update windows ?

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17josep17

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Re: windows update 0x80070057
« Reply #6 on: July 12, 2013, 08:51:59 AM »
No, thats the file that I got from using the AdwCleaner. First step of the section: clean malware...
What do I have to do next?
Thank you
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17josep17

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Re: windows update 0x80070057
« Reply #7 on: July 12, 2013, 11:06:44 AM »
 :(
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17josep17

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Re: windows update 0x80070057
« Reply #8 on: July 12, 2013, 11:41:34 AM »
Hi I have problems with updating windows and I am stock, can you help me please?
 :-[

Please find file enclosed with latest AdwClean I made,...
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Offline essexboy

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Re: windows update 0x80070057
« Reply #9 on: July 12, 2013, 02:12:04 PM »
Could you post the OTL log please and I will look at the update services
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17josep17

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Re: windows update 0x80070057
« Reply #10 on: July 12, 2013, 05:21:55 PM »
Hi again... enclosed I send the OTL file
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Offline essexboy

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Re: windows update 0x80070057
« Reply #11 on: July 12, 2013, 06:07:51 PM »
Which update is it that you are having problems with ? Could you copy the KB number associated with it
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17josep17

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Re: windows update 0x80070057
« Reply #12 on: July 12, 2013, 06:54:27 PM »
windows update mentiones....
code 80070658

22 updates couldn't be installed....
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Offline essexboy

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Re: windows update 0x80070057
« Reply #13 on: July 12, 2013, 07:06:15 PM »
Are they microsoft office updates ?
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17josep17

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Re: windows update 0x80070057
« Reply #14 on: July 16, 2013, 09:23:35 AM »
Yes, all the updates belong to Microsoft Office and Outlook. There are also 5 optional updates (3 for windows 7 + HP printer + USB Logitech input device).

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