Author Topic: Help! wuaudit.exe in my system too!  (Read 4858 times)

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raver

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Help! wuaudit.exe in my system too!
« on: July 14, 2013, 08:11:25 PM »
It's a few day that I have often pop-ups with the info that avast has blocked a trojan that's in my system in the directory: C:\Users\Raul\AppData\Local\Temp\iswizard\wuaudit.exe
I see that other people here have the same problem. I ran the Malwarebytes Anti-rootkit and it found the trojan, but after I complete the cleanup and reboot I run the softwre again and it find it again. I did it three times but it always shows. Can you help me to eliminate it?
Thanks very much
Raul
Italy

Offline Pondus

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Re: Help! wuaudit.exe in my system too!
« Reply #1 on: July 14, 2013, 08:19:50 PM »
follow guide and attach logs...not copy and paste.   http://forum.avast.com/index.php?topic=53253.0

run in the orderlisted
AdwCleaner / Malwarebytes / OTL / aswMBR

raver

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Re: Help! wuaudit.exe in my system too!
« Reply #2 on: July 14, 2013, 08:33:50 PM »
I just re-ran MBAM (that I ran yesterday with no success) and I cleaned the two file sit found. Then I ran again MB anti-rootkit and this time it found nothing wrong. How can I be sure the problem is gone? Must I still do the whole procedure of the lined page and upload the logs?
Thanks

Offline Pondus

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Re: Help! wuaudit.exe in my system too!
« Reply #3 on: July 14, 2013, 08:36:11 PM »
removers can not help if you dont attach the requested logs...

raver

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Re: Help! wuaudit.exe in my system too!
« Reply #4 on: July 14, 2013, 09:04:27 PM »
Ok, the avast trojan warning shows again so it's not eliminated so I proceeded with the logs, here are the first two:

raver

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Re: Help! wuaudit.exe in my system too!
« Reply #5 on: July 14, 2013, 09:06:42 PM »
here are the OTL logs, I have problems with the aswMBR log because the app crash and don't complete its goal

Offline Pondus

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Re: Help! wuaudit.exe in my system too!
« Reply #6 on: July 14, 2013, 09:13:45 PM »
your Malwarebytes was not updated when you did the scan
update run quick scan....no need to attach new log if nothing is detected


also attach aswMBR log


Offline essexboy

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Re: Help! wuaudit.exe in my system too!
« Reply #7 on: July 14, 2013, 09:19:18 PM »
Let me know if this kills it

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:Commands
[CREATERESTOREPOINT]

:OTL
O4 - HKU\S-1-5-21-290233622-629155141-1615475408-1000..\Run: [tsiVideo] C:\Users\Raul\AppData\Local\Temp\tsiVi132.dll ()

:Files
C:\Users\Raul\AppData\Local\Temp\iswizard

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

raver

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Re: Help! wuaudit.exe in my system too!
« Reply #8 on: July 14, 2013, 09:38:20 PM »
your Malwarebytes was not updated when you did the scan
update run quick scan....no need to attach new log if nothing is detected


also attach aswMBR log

Here is the new mbam log (after updating it), aswMBR still crashes so I cannot have the log. Do I proceed as advised by essexboy?

Offline essexboy

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Re: Help! wuaudit.exe in my system too!
« Reply #9 on: July 14, 2013, 09:40:45 PM »
Yes follow my fix please

raver

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Re: Help! wuaudit.exe in my system too!
« Reply #10 on: July 14, 2013, 09:55:56 PM »
I run your fix and then the scan again (as per directions on the linked page above) and here is the new OTL log (this time it didn't make the extras log)

Offline essexboy

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Re: Help! wuaudit.exe in my system too!
« Reply #11 on: July 14, 2013, 10:02:20 PM »
have the alerts now ceased ?

raver

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Re: Help! wuaudit.exe in my system too!
« Reply #12 on: July 14, 2013, 10:05:22 PM »
In this moment I don't have them, but they didn't appear every minute so I don't know if it's definitely gone or not yet, I should wait some more time. Should I run the mbam (and MBanti-rootkit) again?

raver

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Re: Help! wuaudit.exe in my system too!
« Reply #13 on: July 14, 2013, 10:19:25 PM »
I run again MBAM and it found again the two files. I did the cleaning and the rebbot, run it again and this time it didn't find anything. The alerts didn't appear yet... let's hope it's clean now....
...update...
I just ran again also the MBanti-rootkit and it didn't found anything (but the aswMBR continues to crash and doesn't complete its task)
« Last Edit: July 14, 2013, 10:27:00 PM by raver »

Offline essexboy

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Re: Help! wuaudit.exe in my system too!
« Reply #14 on: July 14, 2013, 11:06:35 PM »
OTL killed the main driving file, but obviously not before it recreated the folder again... I need to think about how to kill that in one go.

On some systems AswMBR will fail to run for some unknown reason

If all is well tomorrow let me know and I will tidy up