Author Topic: I've downloaded avast! but I can't find it!!  (Read 1276 times)

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Offline panad

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I've downloaded avast! but I can't find it!!
« on: July 29, 2013, 08:51:30 PM »
I've had problems recently with my product and in the end I contacted Avast! technical team and was pointed in the right direction on how to rectify it. I needed to uninstall my product in order to install it again and insert a new licence key. After downloading the set up I've misplaced it!! I don't know whether it was deleted or had problems during download, because like most people, I can't stand above your computer screen for almost two hours waiting for a download!! When I came back to my laptop there was no trace that any download had ever taken place. I've checked my download folders, desktop and other places I can think of. Could it be anywhere else?? Or am I going to have to go through it all again and be more vigilant this time?
  Any suggestions will be appreciated. Thank you.

Offline Eddy

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Re: I've downloaded avast! but I can't find it!!
« Reply #1 on: July 29, 2013, 09:20:17 PM »
Two hours? You must have a really slow internet connection.
If not, you most likely have a huge problem with your system.
Free version of avast is about 6.5mb.
It will only take a few seconds to dowload on a slow xdsl connection.

If you really downloaded the avast! installer it will be in the place where you have selected it should be saved.
You can see it in your browser in the download history.
Where that is depends on your browser.
Check the menu's

Another way is just to search your harddrive for avast*.*

Offline Pondus

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Re: I've downloaded avast! but I can't find it!!
« Reply #2 on: July 29, 2013, 09:26:57 PM »
Free version of avast is about 6.5mb
this say  112mb.

Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.

Offline Lisandro

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Re: I've downloaded avast! but I can't find it!!
« Reply #3 on: July 29, 2013, 09:35:17 PM »
Well, I suggest an installation from scratch.
You need to download the setup again...

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. (Optional) If you want, save your avast! settings for later restoration (Settings > Maintenance > Back up).
4. Uninstall avast! from Control Panel (if possible) and reboot.
5. Run the avast! Uninstall Utility saved on 1 in and follow the instructions. Reboot in Normal mode after that.
6. Install avast! using the setup saved on 2. Register your free copy or add the license key for the paid versions. Boot.
7. Check and post the results.

Please, be patient, boot when it's said to boot...
The best things in life are free.