Author Topic: [SOLVED] Firewall is not installed  (Read 2758 times)

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Offline siflaar

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[SOLVED] Firewall is not installed
« on: August 31, 2013, 02:54:14 PM »
I just bought Avast Premier for 3 PC's
Installation PC1:
 - uninstall ZoneAlarm : no problems
 - install Avast Premier : no problems

Installation PC2:
 - uninstall ZoneAlarm : no problems
 - install Avast Premier : Firewall is not able to install.

I have tried search fot a solution within these forums, to reinstall, to repair, to disable some drivers for networking, but I am not able to get the Firewall software installed.

I will wait installing the Avast Premier software to PC3 until PC2 is running correctly.

How to fix this?
Greetings,
Patrick Schouten
« Last Edit: September 05, 2013, 01:48:31 PM by siflaar »

Offline Asyn

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Re: Firewall is not installed
« Reply #1 on: August 31, 2013, 05:15:49 PM »
Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 21.2.2451.Beta#2 [UI.599] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline siflaar

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Re: Firewall is not installed
« Reply #2 on: September 01, 2013, 10:16:14 AM »
Thanks Asyn for your reaction.

But I already tried this and with no results.
Any other sugestions?

greetings,
Patrick

Offline Asyn

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Re: Firewall is not installed
« Reply #3 on: September 01, 2013, 10:21:33 AM »
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV(s) did you use before avast!..??
Win 8.1 [x64] - Avast PremSec 21.2.2451.Beta#2 [UI.599] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline siflaar

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Re: Firewall is not installed
« Reply #4 on: September 04, 2013, 02:27:04 PM »
Hello Asyn.

OS: Windows 7 Home Premium 64 bit SP 1
No other security software installed
Before I installed Avast I had running ZoneAlarm Pro AntiVirus + Firewall. ZA was completely uninstalled and PC was restarted before the installation of Avast.
Attached you will find the error log created after error instaling the Firewall.

greetings,
Patrick Schouten

Offline Asyn

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Re: Firewall is not installed
« Reply #5 on: September 04, 2013, 02:30:43 PM »
1. Download avast! Premier Antivirus: http://files.avast.com/iavs5x/avast_premier_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 21.2.2451.Beta#2 [UI.599] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline siflaar

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Re: Firewall is not installed [SOLVED]
« Reply #6 on: September 05, 2013, 01:48:02 PM »
Hallo Asyn,
This solved my problem.
All is working fine now

Thanks for your help
Greetings,
Patrick Schouten

Offline Asyn

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Re: [SOLVED] Firewall is not installed
« Reply #7 on: September 06, 2013, 06:50:58 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 21.2.2451.Beta#2 [UI.599] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0