Author Topic: Licence renewal start date  (Read 1973 times)

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JCEngrossa

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Licence renewal start date
« on: September 08, 2013, 10:47:24 AM »
I have a question!
Shouldn't the start date be the first day we install the licence.lic and not the buying date???

Example; I have a licence till 30SET2013 and renew at 1SET2013, I only need that the new licence starts on 30SET2013 and not at 1SET2013.

(Sorry for my poor English)

Can someone answer please.

Offline Pondus

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Re: Licence renewal start date
« Reply #1 on: September 08, 2013, 10:50:53 AM »
to my knowledge it start when you buy it...


Offline CraigB

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Re: Licence renewal start date
« Reply #2 on: September 08, 2013, 10:53:18 AM »
Yep! the license starts from the purchase date.

JCEngrossa

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Re: Licence renewal start date
« Reply #3 on: September 08, 2013, 11:05:04 AM »
But in that case... I am reduced to buy a new licence or a renewal the day the old one ends.

This is not fair since the money transfer goes earlier to AVAST and we lose protections days for the same money!?  :'(

Thanks for your answers  :D

Offline CraigB

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Re: Licence renewal start date
« Reply #4 on: September 08, 2013, 11:13:47 AM »
If you do the renewal through the interface of your installed version of avast the existing days left should be added to the new license.

JCEngrossa

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Re: Licence renewal start date
« Reply #5 on: September 08, 2013, 11:33:27 AM »
Thanks Craigb  ;D

Offline CraigB

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Re: Licence renewal start date
« Reply #6 on: September 08, 2013, 11:35:04 AM »
You're welcome :)