Author Topic: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?  (Read 22609 times)

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Offline d4mnm4d

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Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« on: October 16, 2013, 09:48:58 AM »
Hello,
I have installed Avast 2014 Free in 6 computers.
One of them is running Windows XP 32 bit, one is running Windows 7 Starter (32 bit). All seems to work correctly.
The remaining four pcs are running Windows 7 64 bit and in these computers CCleaner can't disable or enable Startup processes. I receive the error "Failed  to enable/disable startup item: Access denied".
I uninstalled Avast, then CCleaner worked correctly again. I reinstalled Avast then CCleaner stopped to work.

Someone can help me please?

I hope I explained well the problem, sorry for my english... :)

Offline stephenstud

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #1 on: October 16, 2013, 03:02:16 PM »
Im having the same problem. 32 bit is fine, just 64..... I hope this gets figured out:)

Offline Pondus

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #2 on: October 16, 2013, 03:05:58 PM »
You can upload files and report issues to avast here: http://www.avast.com/contact-form.php  (select subject according to Your case)


Offline Eddy

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #3 on: October 16, 2013, 03:09:39 PM »
Please also report it to Piriform
http://www.piriform.com/support

Offline stephenstud

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #4 on: October 16, 2013, 07:03:14 PM »
Thank you:) And there was only a problem after the update to 2014.

Offline Dexter_prog

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #5 on: October 20, 2013, 11:33:56 PM »
any news on this? If I had known this would happen I would've stayed on the previous version :/ It's too much of a pain to rollback now.
« Last Edit: October 20, 2013, 11:36:21 PM by Dexter_prog »

Offline Para-Noid

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #6 on: October 20, 2013, 11:49:27 PM »
I know I'm late to this thread but have you tried making the exclusion in avast?  ???
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Offline Dexter_prog

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #7 on: October 24, 2013, 12:39:45 AM »
I know I'm late to this thread but have you tried making the exclusion in avast?  ???
I tried now and it doesn't work :/

Offline abruptum

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #8 on: October 24, 2013, 10:04:04 AM »
I believe tomorrow there will be new version of CCleaner so maybe problem
with Startup manager will be fixed.

Offline abruptum

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #9 on: October 24, 2013, 03:24:55 PM »

doktornotor

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #10 on: October 24, 2013, 05:02:18 PM »
CCleaner v4.07.4369
 
 http://www.piriform.com/ccleaner/download

And this pretty much reflects the relevance of majority of 2014-related comments here.

Quote
v4.07.4369 (24 Oct 2013)
- Added Windows 8.1 compatibility.

Nevermind the previous versions have not been W8.1 compatible at all, must be Avast fault of course.  ::)

Offline Lisandro

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #11 on: October 24, 2013, 10:54:45 PM »
I can only test in my own system, CCleaner for Windows 4.07.4369 is working perfectly on Win 8.1 x64.
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Offline RealNature

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #12 on: October 25, 2013, 10:02:49 PM »
Just found the solution to the problem, well I know it is a temporally one, but hey till avast will fix this, here is the deal: Go to settings- Troubleshooting and from there deselect avast self defense module, after you disable all the unwanted start-up processes with ccleaner make sure you re-enable avast self-defense module.

Regards, RealNature
« Last Edit: October 25, 2013, 10:05:16 PM by RealNature »

Offline RealNature

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #13 on: October 25, 2013, 10:04:05 PM »
I can only test in my own system, CCleaner for Windows 4.07.4369 is working perfectly on Win 8.1 x64.
Well I ques this problem is happening only in w7x64
« Last Edit: October 25, 2013, 10:07:33 PM by RealNature »

Offline justinlee

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Re: Avast 2014 blocks CCleaner functions on Win7-64 bit systems?
« Reply #14 on: October 25, 2013, 10:27:37 PM »
Hello,
I have installed Avast 2014 Free in 6 computers.
One of them is running Windows XP 32 bit, one is running Windows 7 Starter (32 bit). All seems to work correctly.
The remaining four pcs are running Windows 7 64 bit and in these computers CCleaner can't disable or enable Startup processes. I receive the error "Failed  to enable/disable startup item: Access denied".
I uninstalled Avast, then CCleaner worked correctly again. I reinstalled Avast then CCleaner stopped to work.

Someone can help me please?

I hope I explained well the problem, sorry for my english... :)

In that case why not just use Windows System Config' to change startup processes?
Windows 7 Home Premium (64-bit) SP1,
Intel Core2 Duo CPU @2.13GHz, 4.0GB RAM, NVIDIA GeForce 9600M GT, 1TB internal HD, 1TB external HD.
Avast Internet Security, MBAM Pro, SAS Free, CCleaner