Trying to remove anti theft, asking for pin, don't know the pin.

[lenn81]

I am really getting p****d with this app!

I am trying to remove the anti theft, I recently changed provider but kept the same number. Every time my phone is switched off and back on, my girlfriend receives a text (that charges me by the way) saying that the phone could of been stolen etc. Different sim, same number.

Now when I try to remove the antitheft via the wizard it asks for a pin, I've tried every combination of pins that I would of set and none work! I've also tried 0000 as mentioned in other posts, doesn't work. I've tried the pin recovery, there's no number listed. Try to add a number it asks for the bloody pin.

What can you do to help me out?

[Eddy]

Read this: http://forum.avast.com/index.php?topic=106232.msg845017#msg845017

Please use the search option on this board before posting.
Many problems/questions already have been solved/answered.

[lenn81]

I don't see anywhere in that thread that the issue is resolved for everyone, I cannot see anti theft listed anywhere in all apps. Nor will I know what to look for had it been renamed to something else, is there anything in the app details that will "give it away". I do have an app called 'one time init' that may be it, but unfortunately there's no option to uninstall it.

[Eddy]

Right under that message someone said "It worked fine! Thanks!!"

[lenn81]

And funnily enough right under that it didn't work for everyone else!!!!!!

[Eddy]

In that tread is exactly written what to do. Just follow the instructions that Werner posted there.
He is from the avast team and knows how to solve it.

[lenn81]

Yes and would be helpful if I knew what the 'disguise-name' was, there is nothing listed in 'all apps' that is doesn't already relate to another app or system app that is already installed.

[lenn81]

Found it, after searching the net for all the different app names listed. Cheers