Author Topic: downloading avast free antivirus problem  (Read 2369 times)

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axtenjj

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downloading avast free antivirus problem
« on: November 03, 2013, 07:09:31 PM »
Hello,

This the 3rd time I've tried to post this message.  I have been an Avast user for several years but when I tried to downlaod for my new laptop I get "avast_free_antivirus_setup(2).exe.part could not be saved, because the source file could not be read."  Any body got any solutions.  Windows 7 OS.

Offline Pondus

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Re: downloading avast free antivirus problem
« Reply #1 on: November 03, 2013, 07:12:21 PM »
what AV are you using on that computer?
have you uninstalled it?

Offline CraigB

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Re: downloading avast free antivirus problem
« Reply #2 on: November 03, 2013, 07:12:49 PM »
Delete all copies you have downloaded and grab a new copy from here http://forum.avast.com/index.php?topic=138753.0

And what Pondus asked :)

axtenjj

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Re: downloading avast free antivirus problem
« Reply #3 on: November 03, 2013, 07:48:01 PM »
I have been using Kapersky which I have uninstalled and re-downloaded the setup files. I now get "avast_free_antivirus_setup.exe is not a valid win32 file"

Help!  I am having almost as many problems copying the verification codes.

Offline CraigB

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Re: downloading avast free antivirus problem
« Reply #4 on: November 04, 2013, 04:09:05 PM »
After uninstalling KAV you'll need to also run there removal tool http://support.kaspersky.com/common/service.aspx?el=1464 to delete remnants before installing avast.