Author Topic: Not able to send mail from Outlook after update  (Read 3014 times)

0 Members and 1 Guest are viewing this topic.

GPJ

  • Guest
Not able to send mail from Outlook after update
« on: November 06, 2013, 12:53:47 PM »
After receiving an automatic avast update this morning I can no longer send messages from Outlook 2007. Ok after disabling mail shield.
Everything was ok before this update.
The last popup message saying that current versions are 131105-1 so I suppose that's the problem.

avast! free 2014.9.0.2007 131105-1

Windows 7 Pro 64-bit

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37547
  • Not a avast user
Re: Not able to send mail from Outlook after update
« Reply #1 on: November 06, 2013, 01:27:31 PM »
do you get any error messages....what does it say?

jld69

  • Guest
Re: Not able to send mail from Outlook after update
« Reply #2 on: November 06, 2013, 01:36:37 PM »
I am also having problems after update, I can receive mail, but unable to sync via IMAP. If I disable email scanner, all works fine. :(

GPJ

  • Guest
Re: Not able to send mail from Outlook after update
« Reply #3 on: November 06, 2013, 02:10:14 PM »
I receive the following message from the "System Administrator":

Your message did not reach some or all of the intended recipients.
topic:
Posted :06-11-2013 12:23

There could not be delivered to the following recipient (s):

XXXXXXXX@XX  06-11-2013 12:23
550 5.6.0 Lone CR or LF in body (see RFC2822 section 2.3)


Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37547
  • Not a avast user
Re: Not able to send mail from Outlook after update
« Reply #4 on: November 06, 2013, 02:52:02 PM »
if you do a avast repair...does that change anything?

controlpanel > ad/remove programs > avast > uninstall/changee > repair option .... wait a minute and reboot


GPJ

  • Guest
Re: Not able to send mail from Outlook after update
« Reply #5 on: November 07, 2013, 10:34:38 AM »
Repair does not solve the error.
When mail shield is on, I can only receive emails.

Offline glnz

  • Sr. Member
  • ****
  • Posts: 300
Re: Not able to send mail from Outlook after update
« Reply #6 on: November 07, 2013, 01:48:18 PM »
 
Try the suggestions in this thread - but read the whole thing to the bottom past my last entry:

http://forum.avast.com/index.php?topic=117826.0

Good luck.
 
Various Dell Optiplexes running XP Pro SP3 32-bit, Win 7 Pro SP1 64-bit and Win 10 Pro 64-bit.  Firefox with security add-ons.