dprout,
it is Tjechië, not Czechoslovakia. Slovakia is a different country. It has already been that for almost 21 year.
Bottum line is that is doesn't matter where avast originates.
You trust unknown people daily.
Do you know the maker of the chair you are sitting on?
Do you know all mechanics that build your car?
Do you know everyone who is making it possible for you to use electricity?
I don't know the ratio, but lets say for every person who has a problem there are 1 million that haven't.
But since they are not all posting here it only looks like many people have a problem.
No official word... no comments on rumors... no responding to concerns... no addressing any single issue
Guess you haven't bothered to check their website and read the postings from the avast people on this webboard.
If you did you would know your statement doesn't hold.
I assume Tjechië is spelled wrong or in a different language because it doesn't even come up in a google search. Tsjechië however does but doesn't even come up with English so I would still assume this is in a different language and if I were a betting man I'd say it just means Czeck... so assuming I'm never going there... which I'm not... who cares lol, but I do see it was dissolved in 82 so thank you for the geography lesson. Regardless, it wasn't the point to pick out the country of origin, but to point out that indeed you don't really know where things are made or who made them... there is just an implied element of trust.
The difference however in this case Eddy, is that when I go to a mechanic (which I don't... I fix my vehicle problems myself but that's outside the point), when I buy a chair, when I use electricity... there is a someone accountable. I can speak to a manager at the shop or the corporate office, I can return the chair, I can inform the electric company of a blackout and see the truck out there fixing it... in the case of Avast... this is not true... they are outside the laws of my country to some degree, they are being evasive to say the least, they are unresponsive to the many requests people have had on the forums and customer phone calls are being routed to some tech support office in China...
As far as them having an official word... no I've read plenty... but I do not consider a hit and run response as being very respectful when people have follow up questions and they never come back and clarify. Post a sticky at the top and address everything everyone is saying for the last month and which continues daily. Open up a hotline so that people can speak to someone at Avast and not be rerouted. These are things that a decent company does to show they are accountable to their customers and earn a mutual respect.
As far as the ratio, arbitrary numbers don't stand. I'll throw some out... only 5000 people upgraded to 2014 and 4500 are on here complaining. Since we have no official word by Avast, neither one is probably accurate. I've said it before though... there are 200 million avast users... not 200 million users of 2014... people have different versions, don't want to upgrade, aren't aware there's an upgrade, don't even go into the gui to know there's bugs etc...
But again to my point... unless Avast puts out an official word and shows themselves to be a company of respect that earns user loyalty and recommendations then this is why there are so many postings of otherwise dedicated fans, who are disgruntled, leaving, not recommending, frustrated and so on and so on... case and point... I wouldn't even be writing this right now if 2014 hadn't been such a turd. I've used Avast for at least 5 years and never had a reason to come here until now... and you will note there are quite a few newbies coming on board... wonder why? Either way, I still trust Avast and I'm sure they will pull this together, but when someone comes on here and title's a thread "Avast is a Virus"... maybe look at the big picture of what's going on here...
