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Download Peazip to the desktop Run and install the programme As it installs this page will show, deselect the AVG ticks Press decline and it will then install cleanly Download the following files to the desktop .. Right click the links and select save as...then select desktop Rufus OTLPE_standard Right click OTLPE on your desktop and select ..Open as archive Select OTLPE standard Click Extract, ensure that desktop is selected Insert the USB stick Then run Rufus Select the ISO file on the desktop via the ISO icon. Press Start BurnOnce the USB has burnt then Download Farbar Recovery Scan Tool and save it to the flash drive. Reboot your system using the boot USB you just created.Note : If you do not know how to set your computer to boot from USB follow the steps hereAs the Programme needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads :) Your system should now display a Reatogo desktop.Locate the flash drive and run FSRTThe tool will start to run. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) on the flash drive. Please attach it to your reply.