Author Topic: So just installed the new update...  (Read 2988 times)

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theunyeti

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So just installed the new update...
« on: December 23, 2013, 02:45:24 PM »
... and now, I can't turn on my firewall. Any insight as to what's happening here?

Offline Asyn

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Re: So just installed the new update...
« Reply #1 on: December 23, 2013, 02:52:17 PM »
Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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theunyeti

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Re: So just installed the new update...
« Reply #2 on: December 23, 2013, 03:01:38 PM »
I went to the Programs & Features part of the Control Panel and found avast, but there was no repair option when I selected it. What do?
Also, running Windows 7.

Offline Asyn

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Re: So just installed the new update...
« Reply #3 on: December 23, 2013, 03:04:16 PM »
- Which avast!..?? (IS/Premier)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV(s) did you use before avast!..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

theunyeti

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Re: So just installed the new update...
« Reply #4 on: December 23, 2013, 03:15:54 PM »
1. Premier
2. 2014.9.0.2011, the most recent version, as I updated it just last night
3. Windows 7, 32-bit, I believe. What's an SP?
4. Super Anti-Spyware, which I installed last night as well, and promptly uninstalled this morning due to avast! acting up.
5. Er... does Windows Security Essentials count?

Offline Asyn

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Re: So just installed the new update...
« Reply #5 on: December 23, 2013, 03:19:05 PM »
Windows 7, 32-bit, I believe. What's an SP?

SP means Service Pack. SP1 would be the latest for W7. Do you have it installed..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

theunyeti

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Re: So just installed the new update...
« Reply #6 on: December 23, 2013, 03:19:53 PM »
Yep. SP1 is installed.

Offline Asyn

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Re: So just installed the new update...
« Reply #7 on: December 23, 2013, 03:21:45 PM »
1. Download avast! Premier Antivirus: http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

theunyeti

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Re: So just installed the new update...
« Reply #8 on: December 23, 2013, 03:49:39 PM »
It worked! Thanks so much for your help!

Offline Asyn

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Re: So just installed the new update...
« Reply #9 on: December 23, 2013, 03:54:18 PM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0