Author Topic: Cannot complete Registration for year 2 - error  (Read 3126 times)

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smportis

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Cannot complete Registration for year 2 - error
« on: January 09, 2014, 06:47:35 PM »
When I try to update the license registration for my currently running Avast on my macbook air, I get the following error message (this is from inside the Avast application, as it was failing from the message popup as well):

Authorization failed.

• Error code: 7015
• Error ident: Error Domain=NSOSStatusErrorDomain Code=-60007 "The operation couldn’t be completed. (OSStatus error -60007.)" (errAuthorizationInteractionNotAllowed: The authorization was denied since no user interaction was possible. )


I have 2 weeks left on my license....


Offline krahulik

  • Avast team
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  • Posts: 291
Re: Cannot complete Registration for year 2 - error
« Reply #1 on: January 13, 2014, 03:50:42 PM »
Hello, this is an error provided by Apple's authorization service. Unfortunatelly, I can't tell you much more about it. The only advice I can figure out is to reboot the computer and if the problem persists, uninstall the avast application and install it again.