Open Control Panel and remove following:
- Bundled software uninstaller
- WebConnect
Restart system.
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Download attached
fixlist.txt to your Desktop.
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.Run
FRST/FRST64 and press the
Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.The tool will make a log on the Desktop (
Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.======================================================
Please download
AdwCleaner by Xplode and save to your Desktop.
Double click on
AdwCleaner.exe to run the tool.
- Click on the Scan button.
- After the scan has finished click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.- After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
- Post logfile will also be saved in the C:\AdwCleaner folder.
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Download
TDSSKiller and save it to your desktop
Execute
TDSSKiller.exe by doubleclicking on it.
Confirm "End user Licence Agreement" and "KSN Statement" dialog box by clicking on Accept button.- Press Start Scan
- If Suspicious object is detected, the default action will be Skip, click on Continue.
- If Malicious objects are found, select Cure.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example,
C:\TDSSKiller.<version_date_time>log.txtPlease post the contents of that log in your next reply.
