Download the following programme to a USB drive
Farbar Recovery Scan Tool Boot the computer from the Windows DVD
When you reboot you will see this although yours will say windows 7.
Click repair my computer Select your operating system Select Command prompt Insert the USB stick with FRST
At the command prompt type the following :
notepad and press
Enter.
The notepad opens. Under File menu select
Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type
e:\frst64.exe and press
Enter Note: Replace letter
e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press
Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.