Author Topic: SuperAntiSpyware  (Read 8376 times)

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Offline nalo89

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SuperAntiSpyware
« on: February 16, 2014, 01:46:44 PM »
Avast has just deleted the exe of my paid for SuperAntiSpyware. I could not catch it in time to exclude it. Must I reinstall SuperAntiSpyware or can the exe file be retrieved. Thanks

Offline Secondmineboy

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Re: SuperAntiSpyware
« Reply #1 on: February 16, 2014, 01:48:50 PM »
Go to the UI>Scan>Quarantine at the bottom.

Right click on the exe file (if its there) and choose restore.

Then it should work again.
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Offline nalo89

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Re: SuperAntiSpyware
« Reply #2 on: February 16, 2014, 02:07:30 PM »
Hello Steven Winderlich, The file is not in quarantine but thanks for the tip.

Offline Pondus

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Re: SuperAntiSpyware
« Reply #3 on: February 16, 2014, 02:11:25 PM »
If deleted.....i guess avast detected it as something, what?


Offline Pondus

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Re: SuperAntiSpyware
« Reply #4 on: February 16, 2014, 02:16:08 PM »
You can use one of these options and report it to avast lab

You can upload files and report issues to avast  here : http://www.avast.com/contact-form.php  (select subject according to Your case)

You can use mail
send to virus@avast.com in a password protected zip file
mail subject:  False Positive / undetected sample (select subject according to your case)
zip password:  infected

or you can send files from avast chest
how to use the chest.    http://www.avast.com/faq.php?article=AVKB21

Offline nalo89

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Re: SuperAntiSpyware RESOLVED
« Reply #5 on: February 16, 2014, 03:05:47 PM »
Thanks Pondus for your indepth info but unfortunately the SuperAntiSpyware exe file was not in quarantine so I could not use any of the choices. I resolved it by reinstalling the program again after going to Exclusions and preventing the program from being scanned. The said version has been running for quite a few months without being affected by Avast so I wondered if the Avast updated definition database,today, resulted in a false-positive. 

Offline Asyn

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Re: SuperAntiSpyware
« Reply #6 on: February 16, 2014, 03:19:22 PM »
You can report a possible FP here: http://www.avast.com/contact-form.php
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Offline iroc9555

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Re: SuperAntiSpyware
« Reply #7 on: February 16, 2014, 03:22:37 PM »
.... so I wondered if the Avast updated definition database,today, resulted in a false-positive. 

Don't think so. I just scanned the folder completely " No Threat found ". Where did you download SAS installer from ?
« Last Edit: February 16, 2014, 03:30:24 PM by iroc9555 »
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Offline dlp69

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Re: SuperAntiSpyware
« Reply #8 on: February 16, 2014, 03:34:51 PM »
Was it really paid for or was it a crack?

Offline nalo89

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Re: SuperAntiSpyware RESOLVED
« Reply #9 on: February 16, 2014, 03:52:54 PM »
I bought the Lifetime Subscription 10-02-2012 and updated to the latest v5.7.1018 15-01-2014. Deletion of the installed exe file occurred after download of Avast definition database today. All I did to was to reinstall v5.7.1018 again to get it back.

Offline Para-Noid

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Re: SuperAntiSpyware
« Reply #10 on: February 16, 2014, 09:14:59 PM »
FYI it is not a good idea having SAS as resident protection.
SAS can create a possible conflict with avast.
You can still keep the auto-update feature of SAS, just disable the real-time protection.
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Online DavidR

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Re: SuperAntiSpyware
« Reply #11 on: February 16, 2014, 10:08:41 PM »
FYI it is not a good idea having SAS as resident protection.
SAS can create a possible conflict with avast.
You can still keep the auto-update feature of SAS, just disable the real-time protection.


It is no more likely to conflict with avast than MBAM and we know that really isn't an issue.

I used SAS Pro for many years with avast and not one issue or conflict. I just stopped using it after trying MBAM when it first came out (no need for two anti-spy/malware.
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Offline schmidthouse

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Re: SuperAntiSpyware
« Reply #12 on: February 16, 2014, 10:15:05 PM »
FYI it is not a good idea having SAS as resident protection.
SAS can create a possible conflict with avast.
You can still keep the auto-update feature of SAS, just disable the real-time protection.


It is no more likely to conflict with avast than MBAM and we know that really isn't an issue.

I used SAS Pro for many years with avast and not one issue or conflict. I just stopped using it after trying MBAM when it first came out (no need for two anti-spy/malware.

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Offline Para-Noid

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Re: SuperAntiSpyware
« Reply #13 on: February 16, 2014, 11:59:29 PM »
I had nothing but trouble when running both as resident.
In fact it was here on the forums that it was recommended
to not run both because of conflicts.
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline polonus

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Re: SuperAntiSpyware
« Reply #14 on: February 17, 2014, 12:21:47 AM »
I also have SAS next to MBAM and avast!resident av solution - no problem as you keep SAS and MBAM as non-residents.
Just update before scanning with SAS and all fine. Besides the occasional tracking cookie it does not detect much on my laptop.

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