Author Topic: Can't click settings in avast online security.  (Read 4848 times)

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GeekyGamer01

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Can't click settings in avast online security.
« on: February 20, 2014, 07:21:48 PM »
Hi, whenever I try to click on settings in Avast Online Security, nothing happens. Using Firefox 27.0.1. Tried disabling all plugins (excl. AOS) and still nothing. Help?

Offline Para-Noid

  • Avast Evangelist
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Re: Can't click settings in avast online security.
« Reply #1 on: February 20, 2014, 08:41:39 PM »
The "avast online security" add-on doesn't seem to work with FF v27.
To be truthful the AOS has been nothing short of a headache.
What most have done is either disable the AOS in their browsers or
uninstall it completely. You can safely do either without compromising your
protection since the real protection is provided by the resident shields.

To uninstall...Control Panel>Uninstall a Program>double click "avast">click "change">untick "browser protection">reboot

FYI I don't have the AOS/Browser Protection installed at all. You get basically the
same thing by using PrivDog. PrivDog is
much more stable than AOS.
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Sly_Toad

  • Guest
Re: Can't click settings in avast online security.
« Reply #2 on: February 20, 2014, 08:54:05 PM »
Ok, if you really want the extension in Firefox, I found a Fix.

1 - Search for firefox 26 and Download it.
2 - Uninstall firefox but choose to keep all your data.
3 - Install v26.
4 - Let it open, close it. And open it again.
5 - Make your changes to Avast extension.
6 - Update firefox to the latest version.

Keep in mind that when you update firefox, you cannot access avast extension settings again. But they will be saved from the previous version.

Offline Grizzly_UK

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Re: Can't click settings in avast online security.
« Reply #3 on: February 20, 2014, 09:55:35 PM »
Just found this problem with the AOS Settings being unavailable in FireFox 27.0.1 after the horrible Safe Price plugin from AOS somehow got enabled! Didn't even know about that Safe Price plugin before now, never seen it appear in any of my browsing until today but now I can't disable it because it seems the AOS plugin doesn't work correctly in FireFox 27.0.1.

Did some checking though to see what I could find out about this. Seems that FireFox 27.0.1 was first offered to release channel users on February 13, 2014 and avast! Online Security 9.0.2013.75 was updated on 20 February 2014. So, based on the fact that I wasn't seeing that Safe Price banner appear until today, I'd guess the problem is with the AOS plugin itself!