Author Topic: Office 2013 SP1 blocked by Hardened mode - ok after some time  (Read 1792 times)

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Nikos751

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Office 2013 SP1 blocked by Hardened mode - ok after some time
« on: February 25, 2014, 10:02:16 PM »
I use internet security and I have set Hardened mode to aggresive. Today service pack 1 for Microsoft Office 2013 was relased so I clicked to install from windows update. Somewhere at the end of the update proccess (or when it finished) avast show a notidication saying that MSOHTMED.EXE (C:\Program Files (x86)\Microsoft Office\Office15\MSOHTMED.EXE) was blocked. Why this?
Is blocking of benign files that usual so that I should disable Hardened mode? It's disapointing  :-\
I suppose it has to do with the fact that Hardened mode in aggresive mode, uses a whitelist of apps and this executable might be new and unrecognized, but it's a verified microsoft exe and must be skipped from hardened mode. On the other hand I 've read that standard mode can cause more problems than aggressive.

Also, now after a while, I cannot see the exclusion I created for this executable in hardened mode exclusions. The space is blank!

UPDATE: after rebooting to complete the update, I could not even launch any office 2013 application as hardened mode blocks it! I relaunched them and now it's ok. Was the time required for avast servers to update the whitelist responsible?

from log file:
25/2/2014 10:34:19 μμ   Blocked: C:\Program Files (x86)\Microsoft Office\Office15\MSOHTMED.EXE
   [Source: local://*C:\Windows\System32\msiexec.exe      ]
   [Opened by: C:\Windows\System32\msiexec.exe]
   [Reason: 0x00020000]
25/2/2014 11:12:57 μμ   Blocked: C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE
   [Source: local://*C:\Windows\System32\msiexec.exe      ]
   [Opened by: C:\Windows\explorer.exe]
   [Reason: 0x00020000]
« Last Edit: February 25, 2014, 10:30:24 PM by Nikos751 »